Findings of record
01software-as-a-service - Contract basics
Plain-English Meaning · Software you rent and use online.
What It Means · Software delivered as a hosted subscription rather than installed.
What It Means for You · This model means the provider controls versions, uptime, and your data's location. Check what commitments cover each.
Look Nearby For · cloud-based, analytics platform, subscription tier, Subscription term, processing region
Detector or rule · CS_TERM_SOFTWARE_AS_A_SERVICE
Found in this agreement · 2 occurrences · characters 0–21
“SOFTWARE AS A SERVICE SUBSCRIPTION AGREEMENT This Software as a Service Subscription Agreement (the "Agreement…”
02analytics platform - Contract basics
Plain-English Meaning · A tool for analysing data.
What It Means · A hosted product for analysing data.
What It Means for You · Product descriptions define what is actually being bought and what falls outside it. Check what the platform includes.
Look Nearby For · software-as-a-service, cloud-based, Basic Service, services or features, subscription tier
Detector or rule · CS_TERM_ANALYTICS_PLATFORM
Found in this agreement · 1 occurrence · characters 354–372
“…an Illinois limited liability company ("Customer"). Provider operates a hosted logistics analytics platform (the "Service"). Customer wishes to subscribe to the Service on the terms below. 1. Defi…”
03order form - Contract basics
Plain-English Meaning · The order sheet that says what you bought, how much, for how long, and at what price.
What It Means · The transactional document identifying the purchased services, quantities, term, and price under the agreement.
What It Means for You · The order form usually holds the numbers that actually cost you money, while the main agreement holds the rules. When the two disagree, the order-of-precedence clause decides which one wins, so read both together.
Look Nearby For · documentation, order of precedence, subscription term, fees
Detector or rule · CS_TERM_ORDER_FORM
Found in this agreement · 2 occurrences · characters 1,232–1,242
“…s purposes. 2.2 Customer shall not exceed the user counts or data volumes set out in the Order Form. Provider may meter usage and bill overages at its then-current rates. 3. Service Levels…”
04effective date - Contract basics
Plain-English Meaning · The day the clock actually starts: not always the day you signed.
What It Means · The date the contract's rights and obligations begin, which can differ from the date it was signed.
What It Means for You · Renewal windows, deadlines, and how long you are committed are usually counted from this date. Get it wrong by a month and you can miss the one window that lets you leave. Confirm it is the date you think it is.
Look Nearby For · automatic renewal, initial term, notice deadlines, the signature date
Detector or rule · CS_TERM_EFFECTIVE_DATE
Found in this agreement · 2 occurrences · characters 2,020–2,034
“…newal, and Fees 4.1 The initial Subscription Term is twelve (12) months beginning on the Effective Date. 4.2 This Agreement shall renew automatically for successive twelve (12) month renewal t…”
05executed - Contract basics
Plain-English Meaning · Signed.
What It Means · Signed so as to take effect.
What It Means for You · Execution is what makes the document operative, and delivery is often required alongside it. Check what counts as executed and when.
Look Nearby For · duly executed, execute and deliver, first executed, transmitted electronically, shall become effective
Detector or rule · CS_TERM_EXECUTED
Found in this agreement · 1 occurrence · characters 7,304–7,312
“…nstitutes the entire agreement between the Parties. IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above. Meridian Cloud Services, Inc. By: An…”
06liability - Liability and damages
Plain-English Meaning · Being on the hook for something.
What It Means · Legal responsibility for a loss, cost, or obligation.
What It Means for You · Nearly every cap, exclusion, and indemnity in a contract operates on this word, so it marks where exposure is being shaped. Check whose liability is meant and what limits sit around it.
Look Nearby For · limitation of liability, without any liability, limitations, indemnification, exclusions
Detector or rule · CS_TERM_LIABILITY
Found in this agreement · 8 occurrences · characters 284–293
“…California corporation ("Provider"), and Calder Freight Partners LLC, an Illinois limited liability company ("Customer"). Provider operates a hosted logistics analytics platform (the "Serv…”
07remediation - Liability and damages
Plain-English Meaning · The cleanup work after something breaks, and the cost that comes with it.
What It Means · The act of fixing or cleaning up after a failure or incident.
What It Means for You · Remediation is where a small failure can become a big bill, especially after a security incident. Whether the contract makes the other side remediate, and who pays, decides how much of the cleanup lands on you. Look for who owns it.
Look Nearby For · remediation costs, data breach carve-out, security incident, insurance proceeds
Detector or rule · CS_TERM_REMEDIATION
Found in this agreement · 1 occurrence · characters 4,755–4,766
“…ially reasonable timeframe. Provider shall have no obligation to provide forensic detail, remediation, credit monitoring, notification to affected individuals, or regulatory notification, and…”
08bear no cost - Liability and damages
Plain-English Meaning · They pay none of it.
What It Means · A statement that a party carries none of the expense of a stated activity.
What It Means for You · Cost allocation after an incident often matters more than the liability cap, because response costs arrive first. Check which costs are disclaimed and who is left holding them.
Look Nearby For · credit monitoring, breach notification, forensic, sole obligation, limitation of liability
Detector or rule · CS_TERM_BEAR_NO_COST
Found in this agreement · 2 occurrences · characters 4,857–4,875
“…credit monitoring, notification to affected individuals, or regulatory notification, and shall bear no cost associated with any of the foregoing. 6. Suspension 6.1 Provider may suspend Customer's…”
09arising - Liability and damages
Plain-English Meaning · Coming out of that.
What It Means · Coming into existence out of a stated cause or event.
What It Means for You · Causation wording sets how far an indemnity or exclusion reaches, and arising out of is broader than caused by. Check the linking words and what they connect.
Look Nearby For · any and all losses, underlying Loss, incurred, indemnification, directly from the
Detector or rule · CS_TERM_ARISING
Found in this agreement · 2 occurrences · characters 5,457–5,464
“…sult of suspension. 7. Limitation of Liability 7.1 Provider's total aggregate liability arising out of or relating to this Agreement shall not exceed the Subscription Fees paid by Custo…”
10exemplary - Liability and damages
Plain-English Meaning · Extra damages aimed at punishment, not at covering your actual loss.
What It Means · A damages label, usually paired with punitive damages, for amounts meant to punish rather than compensate.
What It Means for You · Exemplary damages almost always appear in the list of things a contract excludes. Seeing the word usually means the clause is ruling out punishment-style recovery, not describing anything praiseworthy.
Look Nearby For · punitive damages, consequential damages, in no event shall, exclusion of consequential damages
Detector or rule · CS_TERM_EXEMPLARY
Found in this agreement · 1 occurrence · characters 5,828–5,837
“…Data, for any Security Incident, or for any indirect, incidental, consequential, special, exemplary, or punitive damages. 7.3 Customer's payment obligations and Customer's indemnification…”
11punitive - Liability and damages
Plain-English Meaning · Damages meant to punish, not to repay.
What It Means · Relating to damages awarded to punish conduct rather than to compensate a loss.
What It Means for You · Punitive recovery is almost always excluded by contract, and the exclusion often extends to indemnified third party claims. Check whether the exclusion carves out amounts actually paid to a third party.
Look Nearby For · punitive damages, consequential damages, exclusions, indemnification, limitation of liability
Detector or rule · CS_TERM_PUNITIVE
Found in this agreement · 1 occurrence · characters 5,842–5,850
“…Security Incident, or for any indirect, incidental, consequential, special, exemplary, or punitive damages. 7.3 Customer's payment obligations and Customer's indemnification obligations u…”
12punitive damages - Liability and damages
Plain-English Meaning · The 'make an example of them' damages: almost always written off in advance.
What It Means · Damages meant to punish especially bad conduct rather than to compensate a loss; commonly excluded by contract.
What It Means for You · Excluding punitive damages is standard, but it matters most when conduct is egregious. It quietly caps the price of behaving badly, so notice whether any carve-out survives for fraud or willful misconduct.
Look Nearby For · exclusion of damages, fraud carve-out, willful misconduct, gross negligence
Detector or rule · CS_TERM_PUNITIVE_DAMAGES
Found in this agreement · 1 occurrence · characters 5,842–5,858
“…Security Incident, or for any indirect, incidental, consequential, special, exemplary, or punitive damages. 7.3 Customer's payment obligations and Customer's indemnification obligations under Sec…”
13customer data - Data privacy and security
Plain-English Meaning · The data you put into the product, and what the product makes from it.
What It Means · Data submitted, stored, transmitted, or generated through the customer's use of the service, subject to the contract's definition.
What It Means for You · Almost every data right, security duty, and deletion promise hangs off this definition, so its edges matter. Whether it includes data the system derives about you, and who owns it, sets the scope of everything downstream.
Look Nearby For · personal data, ownership of data, return of data, aggregated and de-identified data
Detector or rule · CS_TERM_CUSTOMER_DATA
Found in this agreement · 13 occurrences · characters 476–489
“…"). Customer wishes to subscribe to the Service on the terms below. 1. Definitions 1.1 "Customer Data" means all data, records, files, and content submitted to or generated within the Service…”
14Data - Data privacy and security
Plain-English Meaning · The information covered by the contract.
What It Means · Information held or processed under the agreement, often a defined term with its own scope.
What It Means for You · How data is defined decides which protections apply to which information, and definitions often split customer data from usage data. Check the definition and whether derived or usage data is treated differently.
Look Nearby For · Customer inputs, Privacy, Security, Data Training Rights, retention
Detector or rule · CS_TERM_DATA
Found in this agreement · 21 occurrences · characters 485–489
“…mer wishes to subscribe to the Service on the terms below. 1. Definitions 1.1 "Customer Data" means all data, records, files, and content submitted to or generated within the Service…”
15content submitted - Data privacy and security
Plain-English Meaning · Whatever you upload or type in.
What It Means · Material a customer puts into a service.
What It Means for You · This is the entry point for confidential material into someone else's system, and training and retention rights usually attach here. Check what happens to it after submission.
Look Nearby For · Customer inputs, prompt, Data Training Rights, retention, human review
Detector or rule · CS_TERM_CONTENT_SUBMITTED
Found in this agreement · 1 occurrence · characters 527–544
“…the terms below. 1. Definitions 1.1 "Customer Data" means all data, records, files, and content submitted to or generated within the Service by Customer or its users, including shipment records,…”
16personal data - Data privacy and security
Plain-English Meaning · Data that can be tied back to a specific individual.
What It Means · Information relating to an identified or identifiable person, subject to the contract's definition and applicable law.
What It Means for You · Personal data is the trigger for most privacy obligations, so its exact definition sets the scope of everything that follows. A broad definition sweeps in more; a narrow one quietly shrinks the protections.
Look Nearby For · data protection laws, de-identified, unauthorized access, processing
Detector or rule · CS_TERM_PERSONAL_DATA
Found in this agreement · 2 occurrences · characters 649–662
“…d within the Service by Customer or its users, including shipment records, rate data, and personal data of Customer personnel and Customer's customers. 1.2 "Security Incident" means any unauth…”
17Security - Data privacy and security
Plain-English Meaning · How systems and data are kept protected.
What It Means · The measures protecting systems and data from unauthorized access, loss, or change.
What It Means for You · Security promises range from a named standard to a vague reasonable measures phrase, and the difference decides what you can actually enforce. Check whether a specific standard or certification is committed to.
Look Nearby For · industry-standard, encryption algorithms, attestation, material security risk, data leakage
Detector or rule · CS_TERM_SECURITY
Found in this agreement · 3 occurrences · characters 717–725
“…cords, rate data, and personal data of Customer personnel and Customer's customers. 1.2 "Security Incident" means any unauthorized access to, acquisition of, or disclosure of Customer Dat…”
18security incident - Data privacy and security
Plain-English Meaning · The umbrella term for 'something went wrong with security': as they define it.
What It Means · A defined event affecting the security of systems or data, often triggering notice and response obligations.
What It Means for You · How 'security incident' is defined decides when you even get told. A narrow definition can leave real exposures unreported. Check what triggers notice, and how fast that notice has to reach you.
Look Nearby For · data breach, notification timeline, who must notify whom, remediation duties
Detector or rule · CS_TERM_SECURITY_INCIDENT
Found in this agreement · 3 occurrences · characters 717–734
“…cords, rate data, and personal data of Customer personnel and Customer's customers. 1.2 "Security Incident" means any unauthorized access to, acquisition of, or disclosure of Customer Data. 1.3 "…”
19unauthorized access - Data privacy and security
Plain-English Meaning · Someone got into systems or data who was not supposed to.
What It Means · Access to systems or data by someone without permission, a common trigger for security and notification duties.
What It Means for You · This phrase often defines when a security incident or breach obligation kicks in. How it is worded decides which events count, so check whether it reaches attempted access, internal misuse, or only outside intruders.
Look Nearby For · security incident, without undue delay, personal data, notification
Detector or rule · CS_TERM_UNAUTHORIZED_ACCESS
Found in this agreement · 1 occurrence · characters 746–765
“…l data of Customer personnel and Customer's customers. 1.2 "Security Incident" means any unauthorized access to, acquisition of, or disclosure of Customer Data. 1.3 "Subscription Term" means the in…”
20de-identified - Data privacy and security
Plain-English Meaning · Data with the name tags removed so it is not obviously about you.
What It Means · Data stripped of identifiers so it no longer readily points to a specific person, subject to the contract's definition.
What It Means for You · De-identified data is often carved out of privacy protections and freed for broader use. How strong the de-identification must be, and whether re-identification is barred, decides how real that protection is.
Look Nearby For · personal data, aggregated data, model training, re-identification
Detector or rule · CS_TERM_DE_IDENTIFIED
Found in this agreement · 1 occurrence · characters 3,234–3,247
“…revocable, worldwide, royalty-free license to use Customer Data, including in identified, de-identified, or aggregated form, to train, develop, refine, and improve Provider's machine learning a…”
21aggregated form - Data privacy and security
Plain-English Meaning · Your data blended in with everyone else's.
What It Means · Data combined with other records so individual entries are no longer distinguishable.
What It Means for You · Aggregation is the usual route to unrestricted vendor use, because aggregated data often sits outside the protections applied to customer data. Check whether aggregated use is capped and who owns the result.
Look Nearby For · de-identified, derived data, Data Training Rights, usage data, general training set
Detector or rule · CS_TERM_AGGREGATED_FORM
Found in this agreement · 1 occurrence · characters 3,252–3,267
“…de, royalty-free license to use Customer Data, including in identified, de-identified, or aggregated form, to train, develop, refine, and improve Provider's machine learning and artificial intell…”
22to train - Data privacy and security
Plain-English Meaning · Using the data to teach an AI model.
What It Means · Using data to build or adjust a machine learning model.
What It Means for You · This is the operative verb in a training rights clause, and it is where a data licence turns into model capability. Check what data may be used and whether the resulting model is shared.
Look Nearby For · Data Training Rights, train and improve, model trained, general training set, opt out of training
Detector or rule · CS_TERM_TO_TRAIN
Found in this agreement · 1 occurrence · characters 3,269–3,277
“…license to use Customer Data, including in identified, de-identified, or aggregated form, to train, develop, refine, and improve Provider's machine learning and artificial intelligence mod…”
23machine learning - Data privacy and security
Plain-English Meaning · Software that learns patterns from data rather than following fixed rules.
What It Means · A reference to automated systems that are trained from data, often defining a product feature or a permitted use.
What It Means for You · In modern SaaS terms, machine learning can define what the product does or how your data may be used. The important question is whether your data feeds their systems, and on what terms.
Look Nearby For · model training, artificial intelligence, personal data, aggregated data
Detector or rule · CS_TERM_MACHINE_LEARNING
Found in this agreement · 1 occurrence · characters 3,319–3,335
“…ied, de-identified, or aggregated form, to train, develop, refine, and improve Provider's machine learning and artificial intelligence models, and to develop, market, and sell new products and ser…”
24artificial intelligence - Data privacy and security
Plain-English Meaning · The contract's label for AI features or AI-related handling of data.
What It Means · A term that may define a product feature, a permitted use, a restricted use, or a data-processing activity.
What It Means for You · Artificial intelligence can appear as something you get, something you may not do, or something done with your data. Read which sense the contract means, because the same two words can grant, restrict, or expose.
Look Nearby For · machine learning, model training, acceptable use, personal data
Detector or rule · CS_TERM_ARTIFICIAL_INTELLIGENCE
Found in this agreement · 1 occurrence · characters 3,340–3,363
“…r aggregated form, to train, develop, refine, and improve Provider's machine learning and artificial intelligence models, and to develop, market, and sell new products and services. This license survives…”
25artificial intelligence models - Data privacy and security
Plain-English Meaning · The specific AI models, not AI in the abstract.
What It Means · The AI model objects a contract may license, restrict, or feed with data, distinct from artificial intelligence as a general term.
What It Means for You · Pointing at the models as things usually signals rights and ownership questions: who made them, who owns them, and what data went in. Read whether your content trains them and what you get in return.
Look Nearby For · machine learning models, model training, third-party model providers, ownership interest
Detector or rule · CS_TERM_ARTIFICIAL_INTELLIGENCE_MODELS
Found in this agreement · 1 occurrence · characters 3,340–3,370
“…r aggregated form, to train, develop, refine, and improve Provider's machine learning and artificial intelligence models, and to develop, market, and sell new products and services. This license survives termin…”
26develop, market, and sell - Data privacy and security
Plain-English Meaning · Building and selling new products off it.
What It Means · Using material to build and commercialise products and services.
What It Means for You · This wording takes the use of your data beyond delivering the service and into the vendor's own product line. Check whether your data can fund products sold to your competitors.
Look Nearby For · Data Training Rights, to train, derived data, general training set, public AI models
Detector or rule · CS_TERM_DEVELOP_MARKET_AND_SELL
Found in this agreement · 1 occurrence · characters 3,379–3,404
“…efine, and improve Provider's machine learning and artificial intelligence models, and to develop, market, and sell new products and services. This license survives termination of this Agreement and is not…”
27not revocable by deletion - Data privacy and security
Plain-English Meaning · Deleting your data does not cancel their rights to it.
What It Means · A statement that deleting data does not withdraw the rights already granted over it.
What It Means for You · This makes a deletion request cosmetic, because the licence and anything trained on the data continue regardless. Check what deletion actually achieves under the agreement.
Look Nearby For · survives deletion, Algorithmic Data Deletion, irrevocable, license survives termination, permanently delete
Detector or rule · CS_TERM_NOT_REVOCABLE_BY_DELETION
Found in this agreement · 1 occurrence · characters 3,491–3,516
“…ell new products and services. This license survives termination of this Agreement and is not revocable by deletion of Customer Data. 5.4 Provider may share Customer Data with subprocessors, affiliates, a…”
28approved subprocessors - Data privacy and security
Plain-English Meaning · The other companies that get to touch your data: sometimes a list you never really approve.
What It Means · Third parties a vendor may use to process your data, sometimes pre-approved in bulk with limited notice of changes.
What It Means for You · Every subprocessor is another place your data lives and another link that can break. If new ones can be added without meaningful notice or a right to object, your data can spread further than you agreed to.
Look Nearby For · notice of new subprocessors, right to object, data processing addendum, flow-down obligations
Detector or rule · CS_TERM_APPROVED_SUBPROCESSORS
Found in this agreement · 3 occurrences · characters 3,578–3,591
“…is not revocable by deletion of Customer Data. 5.4 Provider may share Customer Data with subprocessors, affiliates, analytics vendors, and commercial partners as Provider deems appropriate. Pr…”
29analytics vendors - Data privacy and security
Plain-English Meaning · Outside companies that crunch your data.
What It Means · Third party providers engaged to analyse data collected through a service.
What It Means for You · Analytics vendors are an easy category to miss because they sit outside the usual subprocessor discussion. Check whether they are named, whether they see customer data, and whether the same duties bind them.
Look Nearby For · commercial partners, subprocessor list, sub-processors, downstream sub-processors, Data
Detector or rule · CS_TERM_ANALYTICS_VENDORS
Found in this agreement · 1 occurrence · characters 3,605–3,622
“…n of Customer Data. 5.4 Provider may share Customer Data with subprocessors, affiliates, analytics vendors, and commercial partners as Provider deems appropriate. Provider does not maintain a publ…”
30commercial partners - Data privacy and security
Plain-English Meaning · Other companies they do business with.
What It Means · Business partners a provider may share data with for commercial purposes.
What It Means for You · This is the broadest sharing category in most agreements and it usually has nothing to do with delivering your service. Check what is shared, for what purpose, and whether you can refuse.
Look Nearby For · analytics vendors, sub-processors, develop, market, and sell, Data Training Rights, consent
Detector or rule · CS_TERM_COMMERCIAL_PARTNERS
Found in this agreement · 1 occurrence · characters 3,628–3,647
“…4 Provider may share Customer Data with subprocessors, affiliates, analytics vendors, and commercial partners as Provider deems appropriate. Provider does not maintain a public subprocessor list and…”
31maintain a public subprocessor list - Data privacy and security
Plain-English Meaning · Keeping a public list of who handles your data.
What It Means · Publishing an up to date list of the parties a provider uses to process data.
What It Means for You · Without a published list you cannot know who holds your data or when that changes. Check whether a list exists, where it lives, and whether changes are notified.
Look Nearby For · subprocessor list, engages a Subprocessor, sub-processors, notice of changes, Customer consent is not required for the addition
Detector or rule · CS_TERM_MAINTAIN_A_PUBLIC_SUBPROCESSOR_LIST
Found in this agreement · 1 occurrence · characters 3,697–3,732
“…alytics vendors, and commercial partners as Provider deems appropriate. Provider does not maintain a public subprocessor list and Customer consent is not required for the addition, removal, or substitution of any su…”
32subprocessor list - Data privacy and security
Plain-English Meaning · The list of companies handling your data.
What It Means · The record of third parties a provider uses to process data.
What It Means for You · The list is the only practical way to know where your data sits. Check whether it is published, how changes are communicated, and whether you can object.
Look Nearby For · maintain a public subprocessor list, engages a Subprocessor, approved subprocessors, sub-processors, notice of changes
Detector or rule · CS_TERM_SUBPROCESSOR_LIST
Found in this agreement · 1 occurrence · characters 3,715–3,732
“…nd commercial partners as Provider deems appropriate. Provider does not maintain a public subprocessor list and Customer consent is not required for the addition, removal, or substitution of any su…”
33data processing addendum - Data privacy and security
Plain-English Meaning · The side document that actually governs your personal data: easy to skip, easy to regret.
What It Means · A separate document setting the rules for handling personal data, often required by privacy laws such as the GDPR.
What It Means for You · The DPA is where the real data rules live, and it is often attached rather than in the main contract. If it is missing, outdated, or one-sided, your privacy protections may be weaker than the headline terms suggest.
Look Nearby For · approved subprocessors, data return, deletion certification, security incident
Detector or rule · CS_TERM_DATA_PROCESSING_ADDENDUM
Found in this agreement · 2 occurrences · characters 3,907–3,931
“…ny subprocessor. 5.5 The Parties' data processing obligations are governed by Provider's Data Processing Addendum, which is incorporated by reference, is available upon written request, and which Provide…”
34no obligation to return - Data privacy and security
Plain-English Meaning · They do not have to give it back.
What It Means · A statement that a party need not give back data or materials at the end.
What It Means for You · This leaves exit entirely to whatever you extract before termination. Check what you can retrieve in advance and how long you have.
Look Nearby For · export, retrieval period, permanently delete, data portability, Model Off-Boarding
Detector or rule · CS_TERM_NO_OBLIGATION_TO_RETURN
Found in this agreement · 1 occurrence · characters 4,216–4,239
“…5.6 Upon expiration or termination of this Agreement for any reason, Provider shall have no obligation to return, export, migrate, or make available Customer Data in any format. Provider may permanently…”
35export - Data privacy and security
Plain-English Meaning · Pulling your data out.
What It Means · Taking a copy of data out of a system.
What It Means for You · Export rights decide whether you leave with your records or without them. Check whether export is a right or a discretionary favour, and whether it is charged for.
Look Nearby For · data portability, migrate, retrieval period, no obligation to return, at Provider's discretion
Detector or rule · CS_TERM_EXPORT
Found in this agreement · 2 occurrences · characters 4,241–4,247
“…ermination of this Agreement for any reason, Provider shall have no obligation to return, export, migrate, or make available Customer Data in any format. Provider may permanently delete…”
36migrate - Data privacy and security
Plain-English Meaning · Moving everything across to somewhere else.
What It Means · Moving data or workloads from one system to another.
What It Means for You · Migration support is what turns a right to leave into an ability to leave. Check whether assistance is promised and at what rate.
Look Nearby For · export, data portability, transition assistance, Model Off-Boarding, retrieval period
Detector or rule · CS_TERM_MIGRATE
Found in this agreement · 1 occurrence · characters 4,249–4,256
“…on of this Agreement for any reason, Provider shall have no obligation to return, export, migrate, or make available Customer Data in any format. Provider may permanently delete all Custo…”
37permanently delete - Data privacy and security
Plain-English Meaning · Wiping it for good.
What It Means · Removing data irreversibly rather than disabling or archiving it.
What It Means for You · A permanent deletion right held by the vendor can destroy records you still need, and deletion of stored data may not touch trained models. Check the timing and what deletion actually reaches.
Look Nearby For · retrieval period, Algorithmic Data Deletion, survives deletion, no obligation to return, export
Detector or rule · CS_TERM_PERMANENTLY_DELETE
Found in this agreement · 1 occurrence · characters 4,318–4,336
“…n to return, export, migrate, or make available Customer Data in any format. Provider may permanently delete all Customer Data thirty (30) days after the effective date of termination. Any export re…”
38forensic - Data privacy and security
Plain-English Meaning · Working out exactly what happened in a breach.
What It Means · Technical investigation establishing how an incident happened and what was affected.
What It Means for You · Without forensic detail you cannot meet your own regulatory duties or tell customers what was exposed. Check whether findings are shared and who bears the cost.
Look Nearby For · security incident, breach notification, bear no cost, remediation, audit rights
Detector or rule · CS_TERM_FORENSIC
Found in this agreement · 1 occurrence · characters 4,738–4,746
“…within a commercially reasonable timeframe. Provider shall have no obligation to provide forensic detail, remediation, credit monitoring, notification to affected individuals, or regulato…”
39credit monitoring - Data privacy and security
Plain-English Meaning · Watching affected people's credit after a breach.
What It Means · A remedial service offered to individuals whose personal data was exposed.
What It Means for You · This is one of the largest cost items after a breach, and contracts often stay silent on who funds it. Check whether the vendor is obliged to provide or pay for it.
Look Nearby For · breach notification, notification to affected individuals, bear no cost, security incident, remediation
Detector or rule · CS_TERM_CREDIT_MONITORING
Found in this agreement · 1 occurrence · characters 4,768–4,785
“…ble timeframe. Provider shall have no obligation to provide forensic detail, remediation, credit monitoring, notification to affected individuals, or regulatory notification, and shall bear no cost…”
40notification to affected individuals - Data privacy and security
Plain-English Meaning · Telling the people whose data was exposed.
What It Means · Telling the people whose personal data was involved in an incident.
What It Means for You · Individual notice is usually the most expensive and reputationally visible part of a breach response. Check who carries the duty and the cost.
Look Nearby For · breach notification, regulatory notification, credit monitoring, bear no cost, personal data
Detector or rule · CS_TERM_NOTIFICATION_TO_AFFECTED_INDIVIDUALS
Found in this agreement · 1 occurrence · characters 4,787–4,823
“…ider shall have no obligation to provide forensic detail, remediation, credit monitoring, notification to affected individuals, or regulatory notification, and shall bear no cost associated with any of the foregoing.…”
41regulatory notification - Data privacy and security
Plain-English Meaning · Telling the regulator.
What It Means · Reporting an incident to a supervisory authority or regulator.
What It Means for You · Regulatory clocks run from discovery and are short, so silence from a vendor can put you in breach. Check the vendor's reporting deadline to you.
Look Nearby For · breach notification, notification to affected individuals, privacy laws, security incident, HIPAA
Detector or rule · CS_TERM_REGULATORY_NOTIFICATION
Found in this agreement · 1 occurrence · characters 4,828–4,851
“…forensic detail, remediation, credit monitoring, notification to affected individuals, or regulatory notification, and shall bear no cost associated with any of the foregoing. 6. Suspension 6.1 Provide…”
42acquisition - Assignment and control
Plain-English Meaning · One company buying another, or its assets.
What It Means · A purchase of a company or its assets, often addressed by an assignment or change-of-control clause.
What It Means for You · Like a merger, an acquisition can count as a change of control that lets the other side consent to or block the transfer. Read whether an acquisition is a permitted exception, since that decides how freely the contract moves when ownership changes.
Look Nearby For · merger, corporate reorganization, change of control, assignment
Detector or rule · CS_TERM_ACQUISITION
Found in this agreement · 1 occurrence · characters 770–781
“…nnel and Customer's customers. 1.2 "Security Incident" means any unauthorized access to, acquisition of, or disclosure of Customer Data. 1.3 "Subscription Term" means the initial term and a…”
43without Customer consent - Assignment and control
Plain-English Meaning · They do not need your sign off.
What It Means · Permitting a party to act without the customer's agreement.
What It Means for You · Assignment and change of control rights are frequently one way, letting the vendor transfer while you cannot. Check whether the same freedom runs in both directions.
Look Nearby For · one-way, assignment, change of control, prior written consent, capable of being acquired
Detector or rule · CS_TERM_WITHOUT_CUSTOMER_CONSENT
Found in this agreement · 1 occurrence · characters 7,020–7,044
“…imitation applies to Customer only. 10. General 10.1 Provider may assign this Agreement without Customer consent. Customer may not assign this Agreement without Provider's prior written consent. 10.2 T…”
44may not assign - Assignment and control
Plain-English Meaning · They cannot hand this contract to someone else.
What It Means · A restriction preventing a party from transferring the agreement.
What It Means for You · Assignment rights are frequently one way, letting the provider transfer while the customer cannot. Check whether the same restriction applies to both sides.
Look Nearby For · without Customer consent, assignment, change of control, one-way, prior written consent
Detector or rule · CS_TERM_MAY_NOT_ASSIGN
Found in this agreement · 1 occurrence · characters 7,055–7,069
“…10. General 10.1 Provider may assign this Agreement without Customer consent. Customer may not assign this Agreement without Provider's prior written consent. 10.2 This Agreement, together w…”
45disclosure - Warranties and disclaimers
Plain-English Meaning · Information that has been put on the record.
What It Means · Information formally provided, often to qualify a representation or meet a legal duty.
What It Means for You · A disclosure can quietly cancel a promise made elsewhere in the agreement, because disclosed items are usually carved out of the representation. Check what has been disclosed and against which representation.
Look Nearby For · disclosure schedules, Disclose, exceptions, representation and warranty, knowledge acquired
Detector or rule · CS_TERM_DISCLOSURE
Found in this agreement · 1 occurrence · characters 789–799
“…customers. 1.2 "Security Incident" means any unauthorized access to, acquisition of, or disclosure of Customer Data. 1.3 "Subscription Term" means the initial term and any renewal term as…”
46as is - Warranties and disclaimers
Plain-English Meaning · You are buying it. They may be refusing to stand behind it.
What It Means · A disclaimer stating that the product, service, or information is provided in its present condition without some or all warranties.
What It Means for You · The failure may become your problem even though the payment was unquestionably theirs. That realization usually arrives after something breaks, because contracts have an excellent sense of timing.
Look Nearby For · accuracy warranty, performance warranty, security warranty, non-infringement warranty, refund, exclusive remedy
Detector or rule · CS_TERM_AS_IS
Found in this agreement · 1 occurrence · characters 1,385–1,390
“…hen-current rates. 3. Service Levels and Availability 3.1 THE SERVICE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING…”
47as available - Warranties and disclaimers
Plain-English Meaning · It works when it works. No promise it will be there when you need it.
What It Means · A disclaimer stating that access is provided only when and if it happens to be available, without a promise of uptime or continuity.
What It Means for You · 'As available' quietly waives the expectation that the service stays up. If your business depends on it during a crunch and it is down, this phrase may be why there is nothing to claim.
Look Nearby For · uptime commitment, service level agreement, service credits, as is
Detector or rule · CS_TERM_AS_AVAILABLE
Found in this agreement · 1 occurrence · characters 1,395–1,407
“…t rates. 3. Service Levels and Availability 3.1 THE SERVICE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY,…”
48as-available basis - Warranties and disclaimers
Plain-English Meaning · You get it when it happens to be up.
What It Means · A statement that a service is offered only when it happens to be available.
What It Means for You · Paired with as is, this removes any promise about uptime or continuity. Check whether any availability commitment survives elsewhere.
Look Nearby For · as available, as is, availability commitment, does not guarantee, service continuity
Detector or rule · CS_TERM_AS_AVAILABLE_BASIS
Found in this agreement · 1 occurrence · characters 1,395–1,413
“…t rates. 3. Service Levels and Availability 3.1 THE SERVICE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNES…”
49disclaims all warranties - Warranties and disclaimers
Plain-English Meaning · The provider is trying to strip away promises about the product.
What It Means · Language attempting to remove warranty obligations except those the contract expressly preserves.
What It Means for You · This is the sweep that clears out implied and unstated warranties, leaving you only what is written down. Read what express warranties survive it, because after this phrase they are usually all you have.
Look Nearby For · implied warranties, as is, express warranties, sole remedy
Detector or rule · CS_TERM_DISCLAIMS_ALL_WARRANTIES
Found in this agreement · 1 occurrence · characters 1,424–1,448
“…nd Availability 3.1 THE SERVICE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON…”
50warranty - Warranties and disclaimers
Plain-English Meaning · A promise you can hold them to.
What It Means · A promise that something is or will be as described.
What It Means for You · Warranties are routinely given in one section and disclaimed in another, so both have to be read together. Check what is warranted, for how long, and what the remedy is if it fails.
Look Nearby For · makes no representation, warranty for accuracy, limited remedy, disclaimer, representation and warranty
Detector or rule · CS_TERM_WARRANTY
Found in this agreement · 1 occurrence · characters 1,438–1,448
“…y 3.1 THE SERVICE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON…”
51express or implied warranties - Warranties and disclaimers
Plain-English Meaning · Everything they said, and everything the law would have assumed: often disclaimed in one breath.
What It Means · A phrase sweeping in both stated warranties and those the law would otherwise imply, usually as part of a broad disclaimer.
What It Means for You · When a contract disclaims 'all warranties, express or implied,' it is clearing out both the promises made and the safety nets the law provides. Note whatever narrow warranty they keep, because that may be all you have.
Look Nearby For · warranty of merchantability, fitness for a particular purpose, the surviving warranties, exclusive remedy
Detector or rule · CS_TERM_EXPRESS_OR_IMPLIED_WARRANTIES
Found in this agreement · 1 occurrence · characters 1,450–1,468
“…ERVICE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. 3.2…”
52warranty of merchantability - Warranties and disclaimers
Plain-English Meaning · The basic 'it actually works like normal products of its kind' promise: often crossed out.
What It Means · An implied promise that goods are fit for their ordinary purpose and of fair, average quality: frequently disclaimed in commercial contracts.
What It Means for You · This is one of the default protections the law hands buyers. When a contract disclaims it, you lose the baseline assurance that what you bought even does the ordinary job it is sold for.
Look Nearby For · fitness for a particular purpose, as is, express warranties, exclusive remedy
Detector or rule · CS_TERM_WARRANTY_OF_MERCHANTABILITY
Found in this agreement · 1 occurrence · characters 1,480–1,495
“…AND AS-AVAILABLE BASIS. PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. 3.2 Provider does not guarantee…”
53fitness for a particular purpose - Warranties and disclaimers
Plain-English Meaning · The promise that it fits YOUR particular need: usually the first warranty to go.
What It Means · An implied promise that something is suitable for the specific purpose the buyer relied on the seller to meet: commonly disclaimed.
What It Means for You · You may be buying it for one specific reason. Disclaim this and you have no contractual comeback if it turns out unsuited to exactly the use you had in mind. Get the critical use written into the contract.
Look Nearby For · warranty of merchantability, as is, documented requirements, acceptance testing
Detector or rule · CS_TERM_FITNESS_FOR_A_PARTICULAR_PURPOSE
Found in this agreement · 1 occurrence · characters 1,497–1,529
“…BASIS. PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. 3.2 Provider does not guarantee any specific level of uptime, ava…”
54warranty of non-infringement - Warranties and disclaimers
Plain-English Meaning · The promise that using it will not get you sued by a third party.
What It Means · A promise that what is provided does not infringe someone else's intellectual property rights.
What It Means for You · Without this warranty, an infringement claim over their product can land on you. Losing it is a big deal precisely where indemnity coverage also disappears: check that at least one of the two protects you.
Look Nearby For · indemnify, as is, third-party claims, IP indemnity
Detector or rule · CS_TERM_WARRANTY_OF_NON_INFRINGEMENT
Found in this agreement · 1 occurrence · characters 1,535–1,551
“…IES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. 3.2 Provider does not guarantee any specific level of uptime, availability, response ti…”
55Subscription term - Term and renewal
Plain-English Meaning · How long the subscription lasts.
What It Means · The period a subscription runs for.
What It Means for You · The term controls when you can leave and when pricing can move. Check its length, how it renews, and the notice window.
Look Nearby For · initial Subscription Term, renewal term, automatic renewal, then-current term, Subscription Fees
Detector or rule · CS_TERM_SUBSCRIPTION_TERM
Found in this agreement · 4 occurrences · characters 824–841
“…" means any unauthorized access to, acquisition of, or disclosure of Customer Data. 1.3 "Subscription Term" means the initial term and any renewal term as described in Section 4. 2. Grant of Acce…”
56initial term - Term and renewal
Plain-English Meaning · The stretch you are locked into at the start.
What It Means · The first fixed period the contract runs before any renewal.
What It Means for You · The initial term is how long you are committed before you can cleanly walk away. A 36-month initial term is a very different promise than a 12-month one: know which you signed.
Look Nearby For · length of the term, renewal term, early termination fee, termination rights
Detector or rule · CS_TERM_INITIAL_TERM
Found in this agreement · 1 occurrence · characters 853–865
“…ss to, acquisition of, or disclosure of Customer Data. 1.3 "Subscription Term" means the initial term and any renewal term as described in Section 4. 2. Grant of Access 2.1 Subject to payme…”
57renewal term - Term and renewal
Plain-English Meaning · The next lap the contract runs once the first one ends.
What It Means · Each additional period the contract runs after the initial term, often on repeating cycles.
What It Means for You · Renewal terms decide how long you are re-committed each time the deal rolls over. Pair this with any auto-renewal language, because together they set how easily you can actually leave.
Look Nearby For · automatic renewal, notice of non-renewal, length of each renewal, pricing at renewal
Detector or rule · CS_TERM_RENEWAL_TERM
Found in this agreement · 3 occurrences · characters 874–886
“…, or disclosure of Customer Data. 1.3 "Subscription Term" means the initial term and any renewal term as described in Section 4. 2. Grant of Access 2.1 Subject to payment of the Subscriptio…”
58initial Subscription Term - Term and renewal
Plain-English Meaning · The first period you signed up for.
What It Means · The first subscription period before any renewal.
What It Means for You · Notice deadlines and pricing protections are usually measured against this period. Check its length and what happens at its end.
Look Nearby For · initial term, Subscription term, renewal term, then-current term, notice of non-renewal
Detector or rule · CS_TERM_INITIAL_SUBSCRIPTION_TERM
Found in this agreement · 1 occurrence · characters 1,955–1,980
“…ce at any time without notice and without liability. 4. Term, Renewal, and Fees 4.1 The initial Subscription Term is twelve (12) months beginning on the Effective Date. 4.2 This Agreement shall renew au…”
59automatic renewal - Term and renewal
Plain-English Meaning · The contract re-signs you unless you remember to say no, on their schedule.
What It Means · A provision under which the term extends for successive periods unless a party gives notice of non-renewal in time.
What It Means for You · Forget the notice window (often 30, 60, or 90 days before the end) and you can be locked in for another full term at a price you did not get to revisit. Put that deadline on a calendar the day you sign.
Look Nearby For · notice of non-renewal, how many days notice, renewal term, then-current pricing
Detector or rule · CS_TERM_AUTOMATIC_RENEWAL
Found in this agreement · 1 occurrence · characters 2,062–2,081
“…ion Term is twelve (12) months beginning on the Effective Date. 4.2 This Agreement shall renew automatically for successive twelve (12) month renewal terms unless Customer delivers written notice of…”
60notice of non-renewal - Term and renewal
Plain-English Meaning · The specific message you must send in time to avoid getting rolled into another term.
What It Means · The notice a party must give, by a set deadline, to stop the contract from renewing.
What It Means for You · Miss the window (often 30, 60, or 90 days before the end) and you may be locked in for another full term. Put that deadline on a calendar the day you sign.
Look Nearby For · how many days notice, how notice must be delivered, automatic renewal, who to send it to
Detector or rule · CS_TERM_NOTICE_OF_NON_RENEWAL
Found in this agreement · 2 occurrences · characters 2,162–2,183
“…matically for successive twelve (12) month renewal terms unless Customer delivers written notice of non-renewal not less than ninety (90) days prior to the end of the then-current term. Notice of non-r…”
61then-current term - Term and renewal
Plain-English Meaning · Whatever term you are in right now.
What It Means · Whichever term is running at the relevant moment.
What It Means for You · Renewal notice windows are measured against this term, so the deadline moves with each renewal. Check how far before its end notice must be given.
Look Nearby For · renewal term, immediately preceding term, notice of non-renewal, days prior, then-current version
Detector or rule · CS_TERM_THEN_CURRENT_TERM
Found in this agreement · 1 occurrence · characters 2,239–2,256
“…vers written notice of non-renewal not less than ninety (90) days prior to the end of the then-current term. Notice of non-renewal is effective only if sent by certified mail, return receipt reques…”
62in perpetuity - Term and renewal
Plain-English Meaning · Forever. Not 'a long time': actually forever.
What It Means · Language making a right or obligation last forever, with no end date.
What It Means for You · A right granted 'in perpetuity' does not expire when the deal does. If it is a license to your data or content, you may be signing that away permanently: make sure you mean to.
Look Nearby For · what exactly is perpetual, can it be revoked, license scope, survival clauses
Detector or rule · CS_TERM_IN_PERPETUITY
Found in this agreement · 2 occurrences · characters 2,932–2,941
“…the Parties, Customer retains ownership of Customer Data. 5.2 Customer grants Provider a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to host, copy, process, and…”
63Subscription Fees - Payment and fees
Plain-English Meaning · What you pay to use the product.
What It Means · The recurring amounts payable for access to a service.
What It Means for You · These are the figure that caps and refunds are usually measured against. Check how they can change and what they cover.
Look Nearby For · Subscription term, fee increase, non-refundable fees, in advance, limitation of liability
Detector or rule · CS_TERM_SUBSCRIPTION_FEES
Found in this agreement · 4 occurrences · characters 965–982
“…enewal term as described in Section 4. 2. Grant of Access 2.1 Subject to payment of the Subscription Fees, Provider grants Customer a non-exclusive, non-transferable, revocable right to access th…”
64meter usage - Payment and fees
Plain-English Meaning · Counting what you use so they can bill it.
What It Means · Measuring consumption in order to bill for it.
What It Means for You · Metered billing means the vendor both measures and invoices, so the measurement method is worth understanding. Check how usage is counted and whether you can audit it.
Look Nearby For · overages, token consumption, then-current pricing, Output tokens, usage data
Detector or rule · CS_TERM_METER_USAGE
Found in this agreement · 1 occurrence · characters 1,257–1,268
“…shall not exceed the user counts or data volumes set out in the Order Form. Provider may meter usage and bill overages at its then-current rates. 3. Service Levels and Availability 3.1 THE…”
65overages - Payment and fees
Plain-English Meaning · Extra charges for going over your allowance.
What It Means · Charges for consumption beyond a committed volume.
What It Means for You · Overage rates are often higher than committed rates and applied without warning. Check the rate, whether alerts exist, and whether a cap applies.
Look Nearby For · meter usage, token consumption, then-current pricing, usage limits, fee increase
Detector or rule · CS_TERM_OVERAGES
Found in this agreement · 1 occurrence · characters 1,278–1,286
“…user counts or data volumes set out in the Order Form. Provider may meter usage and bill overages at its then-current rates. 3. Service Levels and Availability 3.1 THE SERVICE IS PROVID…”
66then-current pricing - Payment and fees
Plain-English Meaning · The price later is whatever they decide it is later.
What It Means · Pricing set by reference to whatever the provider's rates happen to be at a future time, such as at renewal.
What It Means for You · Today's rate is not protected. At renewal you can face 'then-current pricing' that jumped 30% with no cap. If price stability matters, ask for a ceiling on increases.
Look Nearby For · price increase cap, renewal notice, how much notice of a change, right to walk if price rises
Detector or rule · CS_TERM_THEN_CURRENT_PRICING
Found in this agreement · 1 occurrence · characters 1,294–1,312
“…data volumes set out in the Order Form. Provider may meter usage and bill overages at its then-current rates. 3. Service Levels and Availability 3.1 THE SERVICE IS PROVIDED ON AN AS-IS AND AS-AVAI…”
67increase the fees - Payment and fees
Plain-English Meaning · They can put the price up.
What It Means · A stated right to raise the charges.
What It Means for You · An uncapped increase right at renewal can reset your costs with no negotiation. Check the ceiling, the notice period, and your exit route.
Look Nearby For · fee increase, price increase, uplift, change pricing, take effect automatically
Detector or rule · CS_TERM_INCREASE_THE_FEES
Found in this agreement · 1 occurrence · characters 2,487–2,517
“…ed by any other means, including email or through the Service, is void. 4.3 Provider may increase the Subscription Fees by up to fifteen percent (15%) at each renewal term. Increases take effect automatically…”
68in advance - Payment and fees
Plain-English Meaning · Pay first, get the service after.
What It Means · A timing requirement that payment come before the service period, delivery, or performance.
What It Means for You · Paying in advance shifts timing risk onto you, since the money is out the door before the value arrives. Paired with non-cancelable and non-refundable terms, it can mean paying up front for something you may not fully use.
Look Nearby For · non-cancelable, non-refundable fees, payment terms, due and payable
Detector or rule · CS_TERM_IN_ADVANCE
Found in this agreement · 1 occurrence · characters 2,707–2,717
“…require Customer consent or acknowledgment. 4.4 Subscription Fees are invoiced annually in advance and are non-refundable in all circumstances, including termination for Provider's breach.…”
69non-refundable fees - Payment and fees
Plain-English Meaning · Once the money leaves, it is not coming back: even if the deal falls apart.
What It Means · A term stating that fees, once paid, will not be returned, regardless of later cancellation or non-use.
What It Means for You · Prepay a year, cancel in month two, and this phrase can keep every dollar on their side of the table. Ask whether any part is refundable, or at least credited, if things end early.
Look Nearby For · termination refunds, pro-rata credit, prepaid fees, cancellation rights
Detector or rule · CS_TERM_NON_REFUNDABLE_FEES
Found in this agreement · 1 occurrence · characters 2,726–2,740
“…onsent or acknowledgment. 4.4 Subscription Fees are invoiced annually in advance and are non-refundable in all circumstances, including termination for Provider's breach. 5. Customer Data 5.1…”
70professional services rates - Payment and fees
Plain-English Meaning · What they charge for hands on help.
What It Means · The hourly or daily charges applied to work outside the subscription.
What It Means for You · Work you assume is included can be billed at these rates, particularly data export and migration help at exit. Check what falls outside the subscription.
Look Nearby For · transition assistance, export, migrate, then-current pricing, at Provider's discretion
Detector or rule · CS_TERM_PROFESSIONAL_SERVICES_RATES
Found in this agreement · 1 occurrence · characters 4,523–4,550
“…prior to termination is provided at Provider's discretion and at Provider's then-current professional services rates. 5.7 In the event of a Security Incident, Provider's sole obligation shall be to notify…”
71fees paid - Payment and fees
Plain-English Meaning · Money still owed may not count, even if the deal is worth much more.
What It Means · A cap measured using only amounts already paid under the contract.
What It Means for You · If invoices are deferred, unpaid, or back-loaded, the cap can shrink at the exact moment the dispute arrives. The contract may be worth millions while your recovery is tied to the fraction already collected.
Look Nearby For · fees payable, look-back window, applicable services, claim date, aggregate liability
Detector or rule · CS_TERM_FEES_PAID
Found in this agreement · 1 occurrence · characters 5,536–5,545
“…liability arising out of or relating to this Agreement shall not exceed the Subscription Fees paid by Customer in the three (3) months immediately preceding the event giving rise to the cl…”
72payment obligations - Payment and fees
Plain-English Meaning · The money the contract says must still be paid.
What It Means · The amounts or payment duties a party is contractually required to satisfy.
What It Means for You · Payment obligations are commonly excluded from force majeure, liability caps, and suspension relief, so they can survive even when other duties pause. Check whether they keep running during a dispute or outage.
Look Nearby For · fees, nonpayment, suspension, force majeure, termination
Detector or rule · CS_TERM_PAYMENT_OBLIGATIONS
Found in this agreement · 1 occurrence · characters 5,876–5,895
“…rect, incidental, consequential, special, exemplary, or punitive damages. 7.3 Customer's payment obligations and Customer's indemnification obligations under Section 8 are excluded from any limitati…”
73non-exclusive - Intellectual property
Plain-English Meaning · You get to use it, but so can anyone else they choose.
What It Means · A license grant that leaves the licensor free to grant the same rights to others.
What It Means for You · Non-exclusive is the default for most software. It matters when you expected to be the only one with a right; here you are not. If exclusivity was the point, this word quietly removes it.
Look Nearby For · non-transferable, license grant, reserves all rights, internal business purposes
Detector or rule · CS_TERM_NON_EXCLUSIVE
Found in this agreement · 1 occurrence · characters 1,011–1,024
“…nt of Access 2.1 Subject to payment of the Subscription Fees, Provider grants Customer a non-exclusive, non-transferable, revocable right to access the Service during the Subscription Term for…”
74Exclusive - Intellectual property
Plain-English Meaning · Only one party gets it.
What It Means · Granted to one party alone, to the exclusion of others including the grantor.
What It Means for You · Exclusivity is the difference between a right nobody else can have and one shared with every other customer. Check whether the grant is exclusive or non exclusive.
Look Nearby For · non-exclusive, sole and exclusive remedy, exclusive purpose, license grant, valid right to use
Detector or rule · CS_TERM_EXCLUSIVE
Found in this agreement · 2 occurrences · characters 1,015–1,024
“…f Access 2.1 Subject to payment of the Subscription Fees, Provider grants Customer a non-exclusive, non-transferable, revocable right to access the Service during the Subscription Term for…”
75non-transferable - Intellectual property
Plain-English Meaning · The license is yours and cannot be handed off to someone else.
What It Means · A license restriction preventing the customer from passing the rights to another party.
What It Means for You · Non-transferable can complicate a sale, reorganization, or handoff to an affiliate. If the business might change hands or restructure, check how this interacts with the assignment clause.
Look Nearby For · assignment, non-exclusive, successors and permitted assigns, change of control
Detector or rule · CS_TERM_NON_TRANSFERABLE
Found in this agreement · 1 occurrence · characters 1,026–1,042
“….1 Subject to payment of the Subscription Fees, Provider grants Customer a non-exclusive, non-transferable, revocable right to access the Service during the Subscription Term for Customer's intern…”
76revocable right to access - Intellectual property
Plain-English Meaning · You may use it now, but they keep the power to take that access away.
What It Means · An access right that may be withdrawn under the conditions stated in the agreement.
What It Means for You · A revocable right can disappear after suspension, breach, nonpayment, or another trigger. Read who can revoke it, when, and whether any notice or cure period stands between you and losing access.
Look Nearby For · subscription right, suspension, termination, non-exclusive, non-transferable
Detector or rule · CS_TERM_REVOCABLE_RIGHT_TO_ACCESS
Found in this agreement · 1 occurrence · characters 1,044–1,069
“…ent of the Subscription Fees, Provider grants Customer a non-exclusive, non-transferable, revocable right to access the Service during the Subscription Term for Customer's internal business purposes. 2.2…”
77internal business purposes - Intellectual property
Plain-English Meaning · You can use it to run your own business, not to serve others with it.
What It Means · A use limitation confining the license to the customer's own internal operations.
What It Means for You · This phrase quietly rules out reselling, hosting for third parties, or building a service on top for others. If your plans involve anyone outside your organization, this is the line to check.
Look Nearby For · non-transferable, non-exclusive, authorized users, license scope
Detector or rule · CS_TERM_INTERNAL_BUSINESS_PURPOSES
Found in this agreement · 1 occurrence · characters 1,126–1,152
“…erable, revocable right to access the Service during the Subscription Term for Customer's internal business purposes. 2.2 Customer shall not exceed the user counts or data volumes set out in the Order Form…”
78Customer retains ownership - Intellectual property
Plain-English Meaning · You still own your stuff.
What It Means · A statement that the customer keeps title to its own material.
What It Means for You · Ownership and permitted use are different things, and a broad licence can sit directly beneath this sentence. Read the licence granted immediately after it.
Look Nearby For · irrevocable license, perpetual license, Output Ownership, derived data, limitations on reuse
Detector or rule · CS_TERM_CUSTOMER_RETAINS_OWNERSHIP
Found in this agreement · 1 occurrence · characters 2,855–2,881
“…cluding termination for Provider's breach. 5. Customer Data 5.1 As between the Parties, Customer retains ownership of Customer Data. 5.2 Customer grants Provider a perpetual, irrevocable, worldwide, roya…”
79irrevocable - Intellectual property
Plain-English Meaning · Once given, it cannot be taken back.
What It Means · A right or licence that the granting party cannot take back once given.
What It Means for You · An irrevocable grant outlives the relationship, so ending the contract does not end the other side's rights. Check what the grant covers and whether anything at all brings it to an end.
Look Nearby For · irrevocable license, perpetual license, license survives termination, in perpetuity, Output Ownership
Detector or rule · CS_TERM_IRREVOCABLE
Found in this agreement · 2 occurrences · characters 2,943–2,954
“…, Customer retains ownership of Customer Data. 5.2 Customer grants Provider a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to host, copy, process, and transmit Cust…”
80worldwide - Intellectual property
Plain-English Meaning · Everywhere in the world.
What It Means · Covering every territory rather than a named region.
What It Means for You · A worldwide grant removes any geographic limit, which matters where data residency or regional rights were assumed. Check whether the territory is bounded anywhere else.
Look Nearby For · irrevocable license, perpetual license, sublicensable license, data residency, royalty-free license
Detector or rule · CS_TERM_WORLDWIDE
Found in this agreement · 2 occurrences · characters 2,956–2,965
“…tains ownership of Customer Data. 5.2 Customer grants Provider a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to host, copy, process, and transmit Customer Data a…”
81royalty-free license - Intellectual property
Plain-English Meaning · They use it without paying you a cent for the use itself.
What It Means · A license for which no ongoing royalty or usage fee is paid, though other terms and limits may still apply.
What It Means for You · 'Royalty-free' sounds generous: until you realize it may mean you get nothing for ongoing use of your work. When you are the one granting it, ask whether a one-time fee or a real royalty better reflects the value.
Look Nearby For · scope of the license, worldwide perpetual license, exclusivity, sublicensable license
Detector or rule · CS_TERM_ROYALTY_FREE_LICENSE
Found in this agreement · 2 occurrences · characters 2,967–2,979
“…ship of Customer Data. 5.2 Customer grants Provider a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to host, copy, process, and transmit Customer Data as necessary to…”
82sublicensable license - Intellectual property
Plain-English Meaning · The right to hand your work to people you never signed with.
What It Means · A license that the holder may pass along to others, extending the grant beyond the original party.
What It Means for You · 'Sublicensable' means your material can travel through parties you never vetted. If you granted it, your work could end up in hands you did not choose. Ask whether sublicensing is capped, conditioned, or off the table.
Look Nearby For · who can be sublicensed, flow-down terms, royalty-free license, worldwide perpetual license
Detector or rule · CS_TERM_SUBLICENSABLE_LICENSE
Found in this agreement · 1 occurrence · characters 2,981–3,002
“…er Data. 5.2 Customer grants Provider a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to host, copy, process, and transmit Customer Data as necessary to provide the Service.…”
83license survives termination - Intellectual property
Plain-English Meaning · The licence keeps running after the contract is over.
What It Means · A licence that continues in force after the agreement ends.
What It Means for You · This is the clause that separates the grant from the deal, so walking away does not recover the rights. Check what continues and whether any wind down applies to it.
Look Nearby For · survives deletion, irrevocable license, perpetual license, survive termination, Model Off-Boarding
Detector or rule · CS_TERM_LICENSE_SURVIVES_TERMINATION
Found in this agreement · 1 occurrence · characters 3,437–3,465
“…ial intelligence models, and to develop, market, and sell new products and services. This license survives termination of this Agreement and is not revocable by deletion of Customer Data. 5.4 Provider may sh…”
84third party - Intellectual property
Plain-English Meaning · Anyone outside the two sides of the contract.
What It Means · Someone who is not a party to the agreement.
What It Means for You · Indemnities, confidentiality carve outs, and subprocessing all turn on who counts as a third party. Check whether affiliates and subcontractors are inside or outside the definition.
Look Nearby For · third party claims, sub-processors, third party is infringing, indemnification, assignment
Detector or rule · CS_TERM_THIRD_PARTY
Found in this agreement · 2 occurrences · characters 6,244–6,255
“…neys' fees arising from Customer Data, Customer's use of the Service, or any claim by any third party whose personal data appears in Customer Data. 8.2 Provider provides no indemnity to Cust…”
85infringes - Intellectual property
Plain-English Meaning · Steps on someone else's IP rights.
What It Means · A verb stating that something violates another party's intellectual property rights.
What It Means for You · This word is the trigger in IP warranties and indemnities: it defines the event the provider promises against or must defend. Read what rights it covers and what the remedy is if the product infringes.
Look Nearby For · misappropriates, defend, non-infringing version, intellectual property rights
Detector or rule · CS_TERM_INFRINGES
Found in this agreement · 1 occurrence · characters 6,389–6,398
“…a. 8.2 Provider provides no indemnity to Customer, including for claims that the Service infringes any third-party intellectual property right. 9. Governing Law and Disputes 9.1 This Agr…”
86Intellectual Property - Intellectual property
Plain-English Meaning · Ownership rights in things that were created.
What It Means · Rights in creations such as software, content, marks, inventions, and know how.
What It Means for You · The defined scope of this term controls what is transferred, licensed, and indemnified across the whole agreement. Check the definition and whether it includes data, models, and outputs.
Look Nearby For · all intellectual property, Output Ownership, derived models, valid right to use, license grant
Detector or rule · CS_TERM_INTELLECTUAL_PROPERTY
Found in this agreement · 1 occurrence · characters 6,415–6,436
“…no indemnity to Customer, including for claims that the Service infringes any third-party intellectual property right. 9. Governing Law and Disputes 9.1 This Agreement is governed by the laws of the…”
87shall not - Duties and permissions
Plain-English Meaning · Not allowed.
What It Means · A prohibition on the stated action.
What It Means for You · This is the plainest restriction form in a contract, and breach turns on the act alone rather than on any standard. Check what is barred and whether an exception applies.
Look Nearby For · shall not take, Company shall not, prohibiting, Absolute restriction, consent
Detector or rule · CS_TERM_SHALL_NOT
Found in this agreement · 2 occurrences · characters 1,168–1,177
“…ice during the Subscription Term for Customer's internal business purposes. 2.2 Customer shall not exceed the user counts or data volumes set out in the Order Form. Provider may meter usag…”
88do not require - Duties and permissions
Plain-English Meaning · No need for that first.
What It Means · A statement that something is not needed before acting.
What It Means for You · This removes a step you might have assumed was there, usually consent or notice. Check what is not required and what that leaves you able to do.
Look Nearby For · does not require, without consent, Customer consent is not required for the addition, approval, notice
Detector or rule · CS_TERM_DO_NOT_REQUIRE
Found in this agreement · 1 occurrence · characters 2,611–2,625
“…up to fifteen percent (15%) at each renewal term. Increases take effect automatically and do not require Customer consent or acknowledgment. 4.4 Subscription Fees are invoiced annually in advan…”
89consent - Duties and permissions
Plain-English Meaning · The green light you need before you are allowed to act.
What It Means · Permission required before a party may take a specified action.
What It Means for You · A consent right is a lever the holder can pull to slow you down or extract something. The key question is whether it can be withheld freely or only reasonably. Without a reasonableness limit, a simple refusal can block you.
Look Nearby For · prior written consent, not to be unreasonably withheld, deemed consent, who holds the right
Detector or rule · CS_TERM_CONSENT
Found in this agreement · 4 occurrences · characters 2,635–2,642
“…5%) at each renewal term. Increases take effect automatically and do not require Customer consent or acknowledgment. 4.4 Subscription Fees are invoiced annually in advance and are non-re…”
90deems appropriate - Duties and permissions
Plain-English Meaning · Whatever they think is suitable.
What It Means · Leaving the judgment to one party's own view of what is suitable.
What It Means for You · The test sits inside one party's head rather than in an objective standard, so the outcome is theirs to set. Check who holds the judgment and whether anything limits it.
Look Nearby For · determines to be appropriate, absolute discretion, sole discretion, reasonable discretion, good faith
Detector or rule · CS_TERM_DEEMS_APPROPRIATE
Found in this agreement · 1 occurrence · characters 3,660–3,677
“…ta with subprocessors, affiliates, analytics vendors, and commercial partners as Provider deems appropriate. Provider does not maintain a public subprocessor list and Customer consent is not requir…”
91Customer consent is not required for the addition - Duties and permissions
Plain-English Meaning · They can add it without asking you.
What It Means · A statement that the customer's agreement is not needed before something is added.
What It Means for You · This is how new parties or features enter the arrangement without a decision point for you. Check what can be added and whether notice is given.
Look Nearby For · without consent, do not require, engages a Subprocessor, subprocessor list, notice of changes
Detector or rule · CS_TERM_CUSTOMER_CONSENT_IS_NOT_REQUIRED_FOR_THE_ADDITION
Found in this agreement · 1 occurrence · characters 3,737–3,786
“…as Provider deems appropriate. Provider does not maintain a public subprocessor list and Customer consent is not required for the addition, removal, or substitution of any subprocessor. 5.5 The Parties' data processing obligati…”
92obligations - Duties and permissions
Plain-English Meaning · The things a party has to do.
What It Means · The duties a party is bound to perform under the agreement.
What It Means for You · Survival, assignment, release, and breach clauses all operate on obligations, so the word marks what carries forward or gets discharged. Check whose obligations are meant and whether they survive termination.
Look Nearby For · survival, performance, breach, release, assignment
Detector or rule · CS_TERM_OBLIGATIONS
Found in this agreement · 6 occurrences · characters 3,868–3,879
“…addition, removal, or substitution of any subprocessor. 5.5 The Parties' data processing obligations are governed by Provider's Data Processing Addendum, which is incorporated by reference,…”
93sole discretion - Duties and permissions
Plain-English Meaning · One side gets to decide, alone, and does not have to justify it.
What It Means · Language giving one party unilateral authority to decide a matter, often without any obligation to be reasonable.
What It Means for You · Wherever 'sole discretion' appears, one party holds the steering wheel and you are along for the ride: on pricing, features, approvals, or termination. Notice which decisions it governs, because those are the ones you cannot count on.
Look Nearby For · what the discretion covers, commercially reasonable efforts, any reasonableness limit, your approval rights
Detector or rule · CS_TERM_SOLE_DISCRETION
Found in this agreement · 1 occurrence · characters 4,059–4,074
“…is available upon written request, and which Provider may update from time to time in its sole discretion. Updates are binding on Customer upon publication. 5.6 Upon expiration or termination of…”
94Provider shall - Duties and permissions
Plain-English Meaning · They have to.
What It Means · An obligation marker identifying the provider as the bound party.
What It Means for You · This marks the duties actually owed to you, which are usually far shorter than yours. Check what follows and whether it is qualified by efforts.
Look Nearby For · Customer shall be, If Provider fails, commercially reasonable efforts, shall maintain, shall implement
Detector or rule · CS_TERM_PROVIDER_SHALL
Found in this agreement · 3 occurrences · characters 4,196–4,210
“…r upon publication. 5.6 Upon expiration or termination of this Agreement for any reason, Provider shall have no obligation to return, export, migrate, or make available Customer Data in any for…”
95no obligation - Duties and permissions
Plain-English Meaning · They do not have to do it.
What It Means · A statement that a party is not required to take the action described.
What It Means for You · This turns something that reads like a commitment into an option, which matters most for support, updates, and remediation. Check what the party is excused from and whether anything else obligates them.
Look Nearby For · may withhold, sole discretion, commercially reasonable efforts, support obligations, updates
Detector or rule · CS_TERM_NO_OBLIGATION
Found in this agreement · 2 occurrences · characters 4,216–4,229
“…5.6 Upon expiration or termination of this Agreement for any reason, Provider shall have no obligation to return, export, migrate, or make available Customer Data in any format. Provider may p…”
96at Provider's discretion - Duties and permissions
Plain-English Meaning · Only if they feel like it.
What It Means · Left to the provider's own choice rather than owed as a duty.
What It Means for You · This converts something that reads like a service into a favour that can be refused. Check what is discretionary and whether anything obliges them at all.
Look Nearby For · absolute discretion, sole discretion, no obligation, export, may withhold
Detector or rule · CS_TERM_AT_PROVIDER_S_DISCRETION
Found in this agreement · 1 occurrence · characters 4,467–4,491
“…the effective date of termination. Any export requested prior to termination is provided at Provider's discretion and at Provider's then-current professional services rates. 5.7 In the event of a Securi…”
97sole obligation - Duties and permissions
Plain-English Meaning · That is the only thing they have to do.
What It Means · The only duty a party owes in the stated circumstance.
What It Means for You · Naming a single obligation rules out everything else you might have expected in that situation. Check what is excluded by making this the only duty.
Look Nearby For · no obligation, limited remedy, sole and exclusive remedy, bear no cost, breach notification
Detector or rule · CS_TERM_SOLE_OBLIGATION
Found in this agreement · 1 occurrence · characters 4,605–4,620
“…current professional services rates. 5.7 In the event of a Security Incident, Provider's sole obligation shall be to notify Customer within a commercially reasonable timeframe. Provider shall ha…”
98suspend - Duties and permissions
Plain-English Meaning · Switching off your access for a while.
What It Means · To halt a party's access to a service temporarily without ending the agreement.
What It Means for You · Suspension sits outside termination, so the usual notice and cure protections may not apply to it. Check the triggers, whether notice is required, and whether fees keep running.
Look Nearby For · suspend access, continue to accrue, nonpayment, without notice, operational convenience
Detector or rule · CS_TERM_SUSPEND
Found in this agreement · 4 occurrences · characters 4,918–4,928
“…regulatory notification, and shall bear no cost associated with any of the foregoing. 6. Suspension 6.1 Provider may suspend Customer's access to the Service immediately, without notice an…”
99operational convenience - Duties and permissions
Plain-English Meaning · Because it suits how they want to run things.
What It Means · A party's own operating preference, offered as a sufficient reason to act.
What It Means for You · This is the broadest justification a clause can give, and it removes any need to show cause. Check what it permits and whether notice is required.
Look Nearby For · suspend, absolute discretion, for any reason, without notice, business judgment
Detector or rule · CS_TERM_OPERATIONAL_CONVENIENCE
Found in this agreement · 1 occurrence · characters 5,184–5,207
“…ount whether disputed or undisputed, suspected violation of this Agreement, or Provider's operational convenience. 6.2 Fees continue to accrue during any period of suspension. Customer has no right to s…”
100obligations under - Duties and permissions
Plain-English Meaning · Duties coming from that clause.
What It Means · Duties arising from a named agreement or provision.
What It Means for You · This scopes which duties a clause reaches, and it often excludes other transaction documents. Check what is inside the reference.
Look Nearby For · Parent's obligations hereunder, hereunder, obligations, survival, payment obligations
Detector or rule · CS_TERM_OBLIGATIONS_UNDER
Found in this agreement · 1 occurrence · characters 5,927–5,944
“…, or punitive damages. 7.3 Customer's payment obligations and Customer's indemnification obligations under Section 8 are excluded from any limitation of liability. 8. Indemnification 8.1 Custome…”
101prior written consent - Duties and permissions
Plain-English Meaning · You cannot do the thing until they say yes, in writing, beforehand.
What It Means · A requirement to obtain the other party's approval, in writing and in advance, before taking a specified action.
What It Means for You · This is a gate the other side controls. If consent can be withheld for any reason, they hold a veto over your move. Look for words like not to be unreasonably withheld, because without them a simple no can block you cold.
Look Nearby For · not to be unreasonably withheld, deemed consent after silence, assignment, sole discretion
Detector or rule · CS_TERM_PRIOR_WRITTEN_CONSENT
Found in this agreement · 1 occurrence · characters 7,104–7,125
“…ement without Customer consent. Customer may not assign this Agreement without Provider's prior written consent. 10.2 This Agreement, together with the Order Form and the Data Processing Addendum, con…”
102does not guarantee - Performance standards
Plain-English Meaning · They are not promising it.
What It Means · An express statement that no assurance is given about the matter described.
What It Means for You · This is where an expectation about performance, results, or availability is expressly removed. Check what is disclaimed and whether anything is promised instead.
Look Nearby For · availability commitment, uptime, makes no representation, disclaims all warranties, throughput
Detector or rule · CS_TERM_DOES_NOT_GUARANTEE
Found in this agreement · 1 occurrence · characters 1,567–1,585
“…NG MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. 3.2 Provider does not guarantee any specific level of uptime, availability, response time, throughput, or performance. No…”
103uptime - Performance standards
Plain-English Meaning · How much of the time the service is actually up.
What It Means · A measure of how often the service is available, usually stated as a percentage over a period.
What It Means for You · Uptime headlines can hide a lot: what counts as downtime, what is excluded, and how it is measured. A high percentage with wide exclusions may mean less than a lower one measured strictly.
Look Nearby For · service level agreement, scheduled maintenance, service credits, downtime
Detector or rule · CS_TERM_UPTIME
Found in this agreement · 1 occurrence · characters 1,608–1,614
“…LAR PURPOSE, AND NON-INFRINGEMENT. 3.2 Provider does not guarantee any specific level of uptime, availability, response time, throughput, or performance. No service level agreement, ser…”
104response time - Performance standards
Plain-English Meaning · How fast something responds, though the contract has to say which something.
What It Means · A commitment that may refer to support responsiveness or system performance, depending on the contract.
What It Means for You · Response time can mean how quickly support replies or how quickly the system reacts, and the two are very different promises. Check which one the contract defines, and whether a reply counts even if nothing gets fixed.
Look Nearby For · service level agreement, support tiers, resolution time, uptime
Detector or rule · CS_TERM_RESPONSE_TIME
Found in this agreement · 1 occurrence · characters 1,630–1,643
“…NFRINGEMENT. 3.2 Provider does not guarantee any specific level of uptime, availability, response time, throughput, or performance. No service level agreement, service credit, or availability…”
105throughput - Performance standards
Plain-English Meaning · How much it can get through in a given time.
What It Means · The volume of work or data a system processes in a given period.
What It Means for You · Throughput limits decide whether the service performs at your scale, and they are often disclaimed rather than committed. Check whether any figure is promised.
Look Nearby For · response time, uptime, availability commitment, does not guarantee, usage limits
Detector or rule · CS_TERM_THROUGHPUT
Found in this agreement · 1 occurrence · characters 1,645–1,655
“….2 Provider does not guarantee any specific level of uptime, availability, response time, throughput, or performance. No service level agreement, service credit, or availability commitment a…”
106service level agreement - Performance standards
Plain-English Meaning · The part of the deal that promises how well the service will run, with consequences if it does not.
What It Means · The document or section stating measurable service commitments and the remedies for missing them.
What It Means for You · A service level agreement is only as strong as its numbers and its remedy. A high uptime promise paired with a token service credit may not actually protect you. Read the targets and what you get when they are missed.
Look Nearby For · uptime, service credits, scheduled maintenance, response time
Detector or rule · CS_TERM_SERVICE_LEVEL_AGREEMENT
Found in this agreement · 1 occurrence · characters 1,676–1,699
“…any specific level of uptime, availability, response time, throughput, or performance. No service level agreement, service credit, or availability commitment applies to the Service. 3.3 Provider may mod…”
107availability commitment - Performance standards
Plain-English Meaning · A promise about how often it will be up.
What It Means · A promised level of service availability.
What It Means for You · Where no commitment is given, downtime is not a breach and there is nothing to claim against. Check whether a figure is committed anywhere.
Look Nearby For · uptime, service level agreement, service credits, does not guarantee, degrade
Detector or rule · CS_TERM_AVAILABILITY_COMMITMENT
Found in this agreement · 1 occurrence · characters 1,720–1,743
“…response time, throughput, or performance. No service level agreement, service credit, or availability commitment applies to the Service. 3.3 Provider may modify, degrade, deprecate, or discontinue any…”
108degrade - Performance standards
Plain-English Meaning · Making the service worse.
What It Means · To reduce the performance or quality of a service.
What It Means for You · A reserved right to degrade means reduced performance is permitted rather than a breach. Check whether any floor on performance survives it.
Look Nearby For · materially impair, deprecate, service level agreement, uptime, Model Changes
Detector or rule · CS_TERM_DEGRADE
Found in this agreement · 1 occurrence · characters 1,794–1,801
“…vice credit, or availability commitment applies to the Service. 3.3 Provider may modify, degrade, deprecate, or discontinue any feature or function of the Service at any time without not…”
109deprecate - Performance standards
Plain-English Meaning · Flagging a feature for removal later.
What It Means · To mark a feature as obsolete and scheduled for removal, usually while it still works for now.
What It Means for You · Deprecation is the step before a feature disappears, and the notice window is what gives you time to migrate. Check how much notice applies and whether a replacement is promised.
Look Nearby For · end of life, sunset, discontinue, Model Changes, without notice
Detector or rule · CS_TERM_DEPRECATE
Found in this agreement · 1 occurrence · characters 1,803–1,812
“…it, or availability commitment applies to the Service. 3.3 Provider may modify, degrade, deprecate, or discontinue any feature or function of the Service at any time without notice and wit…”
110commercially reasonable - Performance standards
Plain-English Meaning · Do what a sensible business supposedly would, without saying exactly what that is.
What It Means · A flexible standard based on what a reasonable business would do under the commercial circumstances.
What It Means for You · Both sides can honestly call very different actions commercially reasonable, so the phrase settles little on its own. If the outcome matters, look nearby for named steps, deadlines, staffing, or a measurable result.
Look Nearby For · commercially reasonable efforts, reasonable efforts, time period, service levels, cure period
Detector or rule · CS_TERM_COMMERCIALLY_REASONABLE
Found in this agreement · 1 occurrence · characters 4,658–4,681
“…t of a Security Incident, Provider's sole obligation shall be to notify Customer within a commercially reasonable timeframe. Provider shall have no obligation to provide forensic detail, remediation, cre…”
111service credits - Payment consequences
Plain-English Meaning · When they fall short, you get a small discount: often instead of anything better.
What It Means · Credits applied against fees when a provider misses a service commitment, frequently framed as the customer's sole remedy.
What It Means for You · A credit worth a few percent of one month's fee is cold comfort if an outage cost you real business. Read whether the credit is your only remedy, and how you have to claim it.
Look Nearby For · how credits are calculated, claim deadlines, sole remedy language, termination for chronic failure
Detector or rule · CS_TERM_SERVICE_CREDITS
Found in this agreement · 2 occurrences · characters 1,701–1,715
“…ime, availability, response time, throughput, or performance. No service level agreement, service credit, or availability commitment applies to the Service. 3.3 Provider may modify, degrade, de…”
112nonpayment - Payment consequences
Plain-English Meaning · Not paying on time.
What It Means · Failure to pay an amount when due.
What It Means for You · Nonpayment usually triggers suspension or termination, and the grace period is what stands between a late invoice and losing access. Check the cure period and whether disputed amounts count.
Look Nearby For · whether disputed or undisputed, suspend, cure period, payable, late fees
Detector or rule · CS_TERM_NONPAYMENT
Found in this agreement · 1 occurrence · characters 5,065–5,075
“…the Service immediately, without notice and without liability, for any reason, including nonpayment of any invoiced amount whether disputed or undisputed, suspected violation of this Agreem…”
113whether disputed or undisputed - Payment consequences
Plain-English Meaning · Even if you are disputing the bill.
What It Means · Applying to amounts regardless of whether the payer contests them.
What It Means for You · This removes the protection of withholding a contested invoice, so raising a billing dispute can still cost you access. Check whether a good faith dispute process exists anywhere.
Look Nearby For · nonpayment, suspend, asserted in good faith, disputed item, setoff
Detector or rule · CS_TERM_WHETHER_DISPUTED_OR_UNDISPUTED
Found in this agreement · 1 occurrence · characters 5,099–5,129
“…notice and without liability, for any reason, including nonpayment of any invoiced amount whether disputed or undisputed, suspected violation of this Agreement, or Provider's operational convenience. 6.2 Fees…”
114continue to accrue - Payment consequences
Plain-English Meaning · The meter keeps running.
What It Means · Charges that keep building up during a stated period.
What It Means for You · Fees accruing while access is suspended mean paying for a service you cannot use. Check what periods this covers and whether any credit offsets it.
Look Nearby For · suspend, service credits, nonpayment, shall not be returned, unused portion
Detector or rule · CS_TERM_CONTINUE_TO_ACCRUE
Found in this agreement · 1 occurrence · characters 5,219–5,237
“…, suspected violation of this Agreement, or Provider's operational convenience. 6.2 Fees continue to accrue during any period of suspension. Customer has no right to service credits, refunds, or ex…”
115discontinue - Mergers and transactions
Plain-English Meaning · To shut something down.
What It Means · To stop offering or supporting a product, service, or activity.
What It Means for You · A right to discontinue can remove the product an earnout or a subscription depends on. Check what notice is required and what happens to payments already made.
Look Nearby For · product line, reallocate resources, eliminate Company personnel, Model Off-Boarding, unused portion
Detector or rule · CS_TERM_DISCONTINUE
Found in this agreement · 1 occurrence · characters 1,817–1,828
“…ility commitment applies to the Service. 3.3 Provider may modify, degrade, deprecate, or discontinue any feature or function of the Service at any time without notice and without liability.…”
116any time - Notices and timing
Plain-English Meaning · Whenever they choose.
What It Means · A reference to a moment not fixed to any deadline or schedule.
What It Means for You · Rights exercisable at any time give the holder timing control, which matters most for termination and audits. Check what can be done at any time and whether notice is required.
Look Nearby For · for any reason, termination for convenience, audit rights, notice, such later time
Detector or rule · CS_TERM_ANY_TIME
Found in this agreement · 1 occurrence · characters 1,871–1,879
“…may modify, degrade, deprecate, or discontinue any feature or function of the Service at any time without notice and without liability. 4. Term, Renewal, and Fees 4.1 The initial Subscr…”
117without notice - Notices and timing
Plain-English Meaning · No heads up at all.
What It Means · Acting with no advance warning to the other party.
What It Means for You · Removing notice removes the chance to fix the problem or plan around it, which matters most for suspension and service changes. Check which actions carry it.
Look Nearby For · suspend, Model Changes, deprecate, notice period, operational convenience
Detector or rule · CS_TERM_WITHOUT_NOTICE
Found in this agreement · 2 occurrences · characters 1,880–1,894
“…fy, degrade, deprecate, or discontinue any feature or function of the Service at any time without notice and without liability. 4. Term, Renewal, and Fees 4.1 The initial Subscription Term is…”
118written notice - Notices and timing
Plain-English Meaning · It has to be in writing, not just said out loud.
What It Means · A requirement that notice be given in written form rather than only spoken.
What It Means for You · Written notice requirements decide whether a warning, objection, or termination actually counts. A phone call may not satisfy them. Check what delivery methods qualify and where notices must be sent.
Look Nearby For · notice period, prompt written notice, delivery of notices, email notice
Detector or rule · CS_TERM_WRITTEN_NOTICE
Found in this agreement · 1 occurrence · characters 2,154–2,168
“…new automatically for successive twelve (12) month renewal terms unless Customer delivers written notice of non-renewal not less than ninety (90) days prior to the end of the then-current term.…”
119days prior - Notices and timing
Plain-English Meaning · That many days before it happens.
What It Means · A deadline counted backwards from a stated event.
What It Means for You · Backward counted deadlines are easy to miss because the window opens and closes well before the date you are watching. Check the number of days and what they are counted from.
Look Nearby For · days after, Business Days, notice of non-renewal, then-current term, such later time
Detector or rule · CS_TERM_DAYS_PRIOR
Found in this agreement · 1 occurrence · characters 2,210–2,223
“…al terms unless Customer delivers written notice of non-renewal not less than ninety (90) days prior to the end of the then-current term. Notice of non-renewal is effective only if sent by cert…”
120effective only if - Notices and timing
Plain-English Meaning · It only counts if this is true.
What It Means · A condition that must be met for something to have any force.
What It Means for You · This is how a notice requirement becomes a trap, since a notice that misses the condition is treated as never given. Check every condition attached.
Look Nearby For · certified mail, return receipt requested, is void, written notice, notice of non-renewal
Detector or rule · CS_TERM_EFFECTIVE_ONLY_IF
Found in this agreement · 1 occurrence · characters 2,283–2,300
“…than ninety (90) days prior to the end of the then-current term. Notice of non-renewal is effective only if sent by certified mail, return receipt requested, to Provider's registered agent. Notice…”
121certified mail - Notices and timing
Plain-English Meaning · Tracked physical post.
What It Means · A postal service producing a record that an item was sent and delivered.
What It Means for You · Where certified mail is the only valid channel, email or in product notice can be void no matter who read it. Check whether other channels are permitted.
Look Nearby For · return receipt requested, registered agent, effective only if, written notice, notice of non-renewal
Detector or rule · CS_TERM_CERTIFIED_MAIL
Found in this agreement · 1 occurrence · characters 2,309–2,323
“…r to the end of the then-current term. Notice of non-renewal is effective only if sent by certified mail, return receipt requested, to Provider's registered agent. Notice delivered by any other…”
122return receipt requested - Notices and timing
Plain-English Meaning · Proof it was actually delivered.
What It Means · A postal option producing proof that an item was delivered.
What It Means for You · This is the evidence that a notice was given on time, which is what a dispute usually turns on. Check whether proof of delivery is required for validity.
Look Nearby For · certified mail, registered agent, effective only if, written notice, days prior
Detector or rule · CS_TERM_RETURN_RECEIPT_REQUESTED
Found in this agreement · 1 occurrence · characters 2,325–2,349
“…the then-current term. Notice of non-renewal is effective only if sent by certified mail, return receipt requested, to Provider's registered agent. Notice delivered by any other means, including email or…”
123registered agent - Notices and timing
Plain-English Meaning · The official address for legal post.
What It Means · The person or entity formally designated to receive legal notices for a company.
What It Means for You · Sending notice to the wrong recipient can void it even when the right people saw it. Check who the designated recipient is and whether the address is current.
Look Nearby For · certified mail, return receipt requested, effective only if, written notice, Secretary of State of
Detector or rule · CS_TERM_REGISTERED_AGENT
Found in this agreement · 1 occurrence · characters 2,365–2,381
“…ewal is effective only if sent by certified mail, return receipt requested, to Provider's registered agent. Notice delivered by any other means, including email or through the Service, is void. 4…”
124days after - Notices and timing
Plain-English Meaning · That many days after something happens.
What It Means · A deadline counted in days from a stated event.
What It Means for You · Whether the days are calendar or business is often stated only once, far from the deadline itself. Check which kind of day is meant and what starts the clock.
Look Nearby For · Business Days after, days after the Closing, from the date, notice, such later time
Detector or rule · CS_TERM_DAYS_AFTER
Found in this agreement · 1 occurrence · characters 4,367–4,377
“…ustomer Data in any format. Provider may permanently delete all Customer Data thirty (30) days after the effective date of termination. Any export requested prior to termination is provided…”
125without any liability - Liability caps and risk allocation
Plain-English Meaning · They can do it and owe you nothing.
What It Means · A statement that an action may be taken with no resulting responsibility for loss.
What It Means for You · This is usually attached to suspension, termination, or a change in service, and it removes the remedy you would otherwise have. Check which action it covers and whether any refund or credit survives it.
Look Nearby For · liability, termination for convenience, suspension, unused portion, limitation of liability
Detector or rule · CS_TERM_WITHOUT_ANY_LIABILITY
Found in this agreement · 2 occurrences · characters 1,899–1,916
“…ate, or discontinue any feature or function of the Service at any time without notice and without liability. 4. Term, Renewal, and Fees 4.1 The initial Subscription Term is twelve (12) months beg…”
126limitation of liability - Liability caps and risk allocation
Plain-English Meaning · The ceiling on what they will ever owe you: often lower than you would guess.
What It Means · A provision that caps or excludes the types or amount of damages a party can be required to pay.
What It Means for You · When a failure costs you a fortune and the cap is 'fees paid in the last three months,' this clause is why your recovery is a rounding error. Find the cap, find the carve-outs, and measure both against what could actually go wrong.
Look Nearby For · the cap amount, consequential damages exclusion, carve-outs to the cap, liability supercap
Detector or rule · CS_TERM_LIMITATION_OF_LIABILITY
Found in this agreement · 2 occurrences · characters 5,391–5,414
“…ce credits, refunds, or extension of the Subscription Term as a result of suspension. 7. Limitation of Liability 7.1 Provider's total aggregate liability arising out of or relating to this Agreement sh…”
127aggregate liability - Liability caps and risk allocation
Plain-English Meaning · The grand total of everything they could ever owe you: added up, then usually capped.
What It Means · The combined total a party can be liable for under the contract, usually the figure a cap is applied to.
What It Means for You · 'Aggregate' means it is not per-incident; it is the lifetime ceiling. If ten things go wrong, you are still splitting one capped pot. Check how big the pot is against how bad things could get.
Look Nearby For · liability cap, the cap amount, carve-outs to the cap, per-claim vs total
Detector or rule · CS_TERM_AGGREGATE_LIABILITY
Found in this agreement · 1 occurrence · characters 5,437–5,456
“…ription Term as a result of suspension. 7. Limitation of Liability 7.1 Provider's total aggregate liability arising out of or relating to this Agreement shall not exceed the Subscription Fees paid…”
128rise to the claim - Liability caps and risk allocation
Plain-English Meaning · The event that caused the claim to exist.
What It Means · A timing and causation phrase identifying the event connected to a liability claim.
What It Means for You · The date of that event can set the applicable look-back period, the fee base, and the liability cap. Pin down which event the clause points to, because it quietly drives how much can be recovered.
Look Nearby For · event giving rise, look-back window, claim date, fees paid or payable, aggregate liability
Detector or rule · CS_TERM_RISE_TO_THE_CLAIM
Found in this agreement · 1 occurrence · characters 5,621–5,638
“…tion Fees paid by Customer in the three (3) months immediately preceding the event giving rise to the claim. 7.2 Provider shall have no liability whatsoever for loss, corruption, or destruction of…”
129Agreement shall - Boilerplate and interpretation
Plain-English Meaning · Something the contract itself does.
What It Means · An obligation or effect attaching to the agreement as a whole.
What It Means for You · This usually introduces how the document operates rather than what a party must do. Check what effect follows.
Look Nearby For · shall become effective, automatically terminate, survive termination, entire agreement, in its entirety
Detector or rule · CS_TERM_AGREEMENT_SHALL
Found in this agreement · 2 occurrences · characters 2,046–2,061
“…nitial Subscription Term is twelve (12) months beginning on the Effective Date. 4.2 This Agreement shall renew automatically for successive twelve (12) month renewal terms unless Customer delive…”
130is void - Boilerplate and interpretation
Plain-English Meaning · It does not count for anything.
What It Means · Having no legal effect at all.
What It Means for You · Treating a step as void means it is as though it never happened, which is how a mistimed or misdirected notice fails completely. Check what is voided and whether it can be cured.
Look Nearby For · effective only if, certified mail, notice of non-renewal, matter of law, cannot be waived
Detector or rule · CS_TERM_IS_VOID
Found in this agreement · 1 occurrence · characters 2,460–2,467
“…tered agent. Notice delivered by any other means, including email or through the Service, is void. 4.3 Provider may increase the Subscription Fees by up to fifteen percent (15%) at each…”
131take effect automatically - Boilerplate and interpretation
Plain-English Meaning · It just happens on its own.
What It Means · Applying without any further step, acceptance, or approval.
What It Means for You · Automatic effect removes the moment where you would normally review or object. Check what happens automatically and whether notice precedes it.
Look Nearby For · without consent, binding upon publication, automatic renewal, fee increase, upon publication
Detector or rule · CS_TERM_TAKE_EFFECT_AUTOMATICALLY
Found in this agreement · 1 occurrence · characters 2,581–2,606
“…ease the Subscription Fees by up to fifteen percent (15%) at each renewal term. Increases take effect automatically and do not require Customer consent or acknowledgment. 4.4 Subscription Fees are invoice…”
132in all circumstances - Boilerplate and interpretation
Plain-English Meaning · No matter what happens.
What It Means · Applying in every case with no exception.
What It Means for You · Absolute wording removes the exceptions a reader would normally expect, including for the other side's own breach. Check what it attaches to.
Look Nearby For · Absolute restriction, non-refundable fees, without any liability, except to the extent, limitations
Detector or rule · CS_TERM_IN_ALL_CIRCUMSTANCES
Found in this agreement · 1 occurrence · characters 2,741–2,761
“…wledgment. 4.4 Subscription Fees are invoiced annually in advance and are non-refundable in all circumstances, including termination for Provider's breach. 5. Customer Data 5.1 As between the Parti…”
133incorporated by reference - Boilerplate and interpretation
Plain-English Meaning · Another document counts as part of this contract.
What It Means · Making an outside document part of the agreement without reproducing its text.
What It Means for You · The incorporated document carries the same force as the signed pages and is often the one that can be changed unilaterally. Check what is incorporated and who controls it.
Look Nearby For · data processing addendum, as amended from time to time, available upon request, then-current version, order of precedence
Detector or rule · CS_TERM_INCORPORATED_BY_REFERENCE
Found in this agreement · 1 occurrence · characters 3,942–3,967
“…data processing obligations are governed by Provider's Data Processing Addendum, which is incorporated by reference, is available upon written request, and which Provider may update from time to time in it…”
134available upon request - Boilerplate and interpretation
Plain-English Meaning · You get to see it if you ask.
What It Means · A document provided only if asked for rather than supplied with the agreement.
What It Means for You · Terms you have not read can still bind you when they are incorporated this way. Check what the document contains before signing rather than after.
Look Nearby For · incorporated by reference, data processing addendum, then-current version, posted to the website, disclosure
Detector or rule · CS_TERM_AVAILABLE_UPON_REQUEST
Found in this agreement · 1 occurrence · characters 3,972–4,002
“…e governed by Provider's Data Processing Addendum, which is incorporated by reference, is available upon written request, and which Provider may update from time to time in its sole discretion. Updates are bind…”
135from time to time - Boilerplate and interpretation
Plain-English Meaning · This can happen or change again and again, whenever they choose.
What It Means · A phrase indicating that a referenced action, document, or update may occur repeatedly, without a single fixed date.
What It Means for You · From time to time often signals that a policy, fee, or document can change on an ongoing basis. Where it attaches to something that binds you, check whether you get notice or a say when it changes.
Look Nearby For · as amended, updated policies, incorporated herein by reference, notice of changes
Detector or rule · CS_TERM_FROM_TIME_TO_TIME
Found in this agreement · 1 occurrence · characters 4,034–4,051
“…corporated by reference, is available upon written request, and which Provider may update from time to time in its sole discretion. Updates are binding on Customer upon publication. 5.6 Upon expir…”
136binding upon publication - Boilerplate and interpretation
Plain-English Meaning · It applies the moment they post it.
What It Means · A change that takes effect as soon as it is published, without acceptance.
What It Means for You · This removes both notice and consent from the amendment process, so terms can move without you seeing them. Check where publication happens and whether any notice is promised.
Look Nearby For · upon publication, as amended from time to time, posted to the website, incorporated by reference, sole discretion
Detector or rule · CS_TERM_BINDING_UPON_PUBLICATION
Found in this agreement · 1 occurrence · characters 4,088–4,124
“…uest, and which Provider may update from time to time in its sole discretion. Updates are binding on Customer upon publication. 5.6 Upon expiration or termination of this Agreement for any reason, Provider shall hav…”
137upon publication - Boilerplate and interpretation
Plain-English Meaning · The moment it goes up.
What It Means · Taking effect at the moment something is made public.
What It Means for You · Effectiveness on publication leaves no window to review or object before a change binds you. Check whether any notice period sits alongside it.
Look Nearby For · binding upon publication, posted to the website, as amended from time to time, notice, sole discretion
Detector or rule · CS_TERM_UPON_PUBLICATION
Found in this agreement · 1 occurrence · characters 4,108–4,124
“…ider may update from time to time in its sole discretion. Updates are binding on Customer upon publication. 5.6 Upon expiration or termination of this Agreement for any reason, Provider shall hav…”
138in the event - Boilerplate and interpretation
Plain-English Meaning · If this happens, then.
What It Means · A conditional marker introducing what happens if something occurs.
What It Means for You · This introduces the trigger for a consequence, and the consequence is usually the part worth reading. Check what triggers it and what follows.
Look Nearby For · condition precedent, termination, notice, subject to the conditions, for any reason
Detector or rule · CS_TERM_IN_THE_EVENT
Found in this agreement · 1 occurrence · characters 4,557–4,569
“…at Provider's discretion and at Provider's then-current professional services rates. 5.7 In the event of a Security Incident, Provider's sole obligation shall be to notify Customer within a c…”
139reasonable - Boilerplate and interpretation
Plain-English Meaning · Sensible, judged objectively.
What It Means · A standard of what is fair and sensible in the circumstances.
What It Means for You · This is the usual check on discretion, effort, and cost, and its absence is what makes a right unqualified. Check whether the word is present and what it qualifies.
Look Nearby For · reasonable discretion, reasonable detail, commercially reasonable, good faith, absolute discretion
Detector or rule · CS_TERM_REASONABLE
Found in this agreement · 1 occurrence · characters 4,671–4,681
“…ty Incident, Provider's sole obligation shall be to notify Customer within a commercially reasonable timeframe. Provider shall have no obligation to provide forensic detail, remediation, cre…”
140foregoing - Boilerplate and interpretation
Plain-English Meaning · The thing just said above.
What It Means · A reference back to what was just stated.
What It Means for You · Clauses stack qualifications using this word, so the sentence you are reading may be modifying something several lines up. Check what it points back to.
Look Nearby For · Notwithstanding the foregoing, Without limiting the foregoing, provided further, as follows, or any other
Detector or rule · CS_TERM_FOREGOING
Found in this agreement · 1 occurrence · characters 4,903–4,912
“…ndividuals, or regulatory notification, and shall bear no cost associated with any of the foregoing. 6. Suspension 6.1 Provider may suspend Customer's access to the Service immediately, w…”
141immediately preceding - Boilerplate and interpretation
Plain-English Meaning · The one right before this.
What It Means · The period or item directly before the one in question.
What It Means for You · Caps and calculations measured against a preceding period turn entirely on which period counts. Check what is being measured and over what window.
Look Nearby For · immediately preceding term, then-current term, limitation of liability, fees paid, calendar month
Detector or rule · CS_TERM_IMMEDIATELY_PRECEDING
Found in this agreement · 1 occurrence · characters 5,582–5,603
“…Agreement shall not exceed the Subscription Fees paid by Customer in the three (3) months immediately preceding the event giving rise to the claim. 7.2 Provider shall have no liability whatsoever for…”
142governing law - Boilerplate and interpretation
Plain-English Meaning · Whose rulebook gets used when there is a fight: usually picked to suit them.
What It Means · A clause choosing which jurisdiction's law governs how the contract is read and enforced.
What It Means for You · The same words can be enforced very differently depending on the law chosen. Paired with a distant forum, an unfamiliar governing law can make a dispute costly and uncertain before you even reach the merits.
Look Nearby For · forum selection clause, exclusive jurisdiction, which state or country, how it pairs with the venue
Detector or rule · CS_TERM_GOVERNING_LAW
Found in this agreement · 1 occurrence · characters 6,448–6,461
“…ng for claims that the Service infringes any third-party intellectual property right. 9. Governing Law and Disputes 9.1 This Agreement is governed by the laws of the State of California witho…”
143conflict of laws - Boilerplate and interpretation
Plain-English Meaning · The tie-breaker for whose law governs when several might.
What It Means · A reference to the rules that determine which jurisdiction's law applies when more than one could.
What It Means for You · Governing-law clauses often exclude conflict-of-laws rules to keep the chosen law from bouncing to another. Read whether these rules are included or excluded, since it affects which law actually ends up applying.
Look Nearby For · governed by and construed in accordance with, jurisdiction, venue, choice of law
Detector or rule · CS_TERM_CONFLICT_OF_LAWS
Found in this agreement · 1 occurrence · characters 6,564–6,580
“…9.1 This Agreement is governed by the laws of the State of California without regard to conflict of laws principles. Exclusive venue lies in the state and federal courts of Santa Clara County, C…”
144conflict of laws principles - Boilerplate and interpretation
Plain-English Meaning · The rules that might send you to a different state's law, switched off on purpose.
What It Means · The rules that could point to another jurisdiction's law, which a governing-law clause usually excludes.
What It Means for You · Excluding these principles keeps the chosen law from bouncing the dispute to somewhere else. It is what makes a governing-law choice actually stick, so its presence tells you the parties meant the named law to truly apply.
Look Nearby For · governing law, venue, choice of law, jurisdiction
Detector or rule · CS_TERM_CONFLICT_OF_LAWS_PRINCIPLES
Found in this agreement · 1 occurrence · characters 6,564–6,591
“…9.1 This Agreement is governed by the laws of the State of California without regard to conflict of laws principles. Exclusive venue lies in the state and federal courts of Santa Clara County, California.…”
145each Party - Boilerplate and interpretation
Plain-English Meaning · Both sides, each on their own.
What It Means · A reference applying something separately to both sides of the agreement.
What It Means for You · Whether an obligation reads each Party or names only one side is what makes it mutual or one sided. Check which duties are reciprocal and which are not.
Look Nearby For · mutual, one-way, applies to Customer only, respective, obligations
Detector or rule · CS_TERM_EACH_PARTY
Found in this agreement · 1 occurrence · characters 6,686–6,696
“…lusive venue lies in the state and federal courts of Santa Clara County, California. 9.2 Each Party waives any right to trial by jury. Customer waives any right to participate in a class or…”
146together with - Boilerplate and interpretation
Plain-English Meaning · Along with this other thing.
What It Means · Combined with the item that follows.
What It Means for You · This phrase bundles items so they are treated as one for a calculation or a transfer. Check what is being combined and whether anything is left out.
Look Nearby For · aggregate, therewith, plus interest, set forth, all of the equity
Detector or rule · CS_TERM_TOGETHER_WITH
Found in this agreement · 1 occurrence · characters 7,149–7,162
“…not assign this Agreement without Provider's prior written consent. 10.2 This Agreement, together with the Order Form and the Data Processing Addendum, constitutes the entire agreement between…”
147entire agreement - Boilerplate and interpretation
Plain-English Meaning · That promise from the sales call may feel real to you. This clause may treat it as though it never happened.
What It Means · An integration clause stating that the written contract replaces prior statements, promises, negotiations, or understandings about the deal.
What It Means for You · You may sign because someone promised a feature, delivery date, discount, or support level. If that promise never made it into the contract, the entire-agreement clause may leave you holding a memory instead of an enforceable commitment.
Look Nearby For · order form, statement of work, sales proposal, written representations, document precedence, amendments
Detector or rule · CS_TERM_ENTIRE_AGREEMENT
Found in this agreement · 1 occurrence · characters 7,228–7,244
“…Agreement, together with the Order Form and the Data Processing Addendum, constitutes the entire agreement between the Parties. IN WITNESS WHEREOF, the parties have executed this Agreement as of…”
148in witness whereof - Boilerplate and interpretation
Plain-English Meaning · The old-fashioned lead-in right before the signatures.
What It Means · A formal phrase that introduces the signature block of an agreement.
What It Means for You · This phrase marks where the operative terms end and signing begins, so it is a useful landmark for the execution section. It carries little substance itself, but the counterpart and signature terms right around it do.
Look Nearby For · counterparts, original signatures, execution and delivery, authorized representative
Detector or rule · CS_TERM_IN_WITNESS_WHEREOF
Found in this agreement · 1 occurrence · characters 7,267–7,285
“…and the Data Processing Addendum, constitutes the entire agreement between the Parties. IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above. Meridian C…”
149termination - Termination
Plain-English Meaning · Ending the contract.
What It Means · The ending of the agreement or of a right under it before or at the end of its term.
What It Means for You · Termination language decides who can end the deal, on what notice, and what happens to money and data afterwards. Check the triggers, the notice period, and what survives.
Look Nearby For · for any reason, notice period, survival, unused portion, Model Off-Boarding
Detector or rule · CS_TERM_TERMINATION
Found in this agreement · 5 occurrences · characters 2,773–2,784
“…s are invoiced annually in advance and are non-refundable in all circumstances, including termination for Provider's breach. 5. Customer Data 5.1 As between the Parties, Customer retains ow…”
150survive termination - Termination
Plain-English Meaning · Some promises do not die when the contract does.
What It Means · Language keeping certain obligations in force after the contract ends: commonly confidentiality, indemnity, limits on liability, and payment of amounts owed.
What It Means for You · You may think ending the deal wipes the slate clean. Survival clauses keep chosen obligations alive for years, so read which ones follow you out the door.
Look Nearby For · which sections survive, how long they survive, confidentiality, indemnify, limitation of liability
Detector or rule · CS_TERM_SURVIVE_TERMINATION
Found in this agreement · 1 occurrence · characters 3,445–3,465
“…lligence models, and to develop, market, and sell new products and services. This license survives termination of this Agreement and is not revocable by deletion of Customer Data. 5.4 Provider may sh…”
151expiration or termination - Termination
Plain-English Meaning · However the contract ends, by running out or being cut short, this applies.
What It Means · A phrase covering the end of an agreement whether it lapses naturally or is ended early.
What It Means for You · Survival and wind-down obligations often hang on this phrase so they apply either way. Read what continues after expiration or termination, because that is what still binds you once the deal is over.
Look Nearby For · survival, wind-down, return of data, post-termination obligations
Detector or rule · CS_TERM_EXPIRATION_OR_TERMINATION
Found in this agreement · 1 occurrence · characters 4,136–4,161
“…time in its sole discretion. Updates are binding on Customer upon publication. 5.6 Upon expiration or termination of this Agreement for any reason, Provider shall have no obligation to return, export, mi…”
152or termination - Termination
Plain-English Meaning · Or if it gets terminated.
What It Means · An alternative branch covering the case where an agreement is ended.
What It Means for You · Clauses often treat expiry and termination the same way, and this phrase is where the two are joined. Check whether both routes carry the same consequences.
Look Nearby For · termination, shall expire, after the expiration, survival, unused portion
Detector or rule · CS_TERM_OR_TERMINATION
Found in this agreement · 1 occurrence · characters 4,147–4,161
“…s sole discretion. Updates are binding on Customer upon publication. 5.6 Upon expiration or termination of this Agreement for any reason, Provider shall have no obligation to return, export, mi…”
153for any reason - Termination
Plain-English Meaning · They can do it without giving a reason.
What It Means · A permission to act without needing a stated cause or justification.
What It Means for You · Attached to termination or employment, this removes any argument that the stated reason was wrong. Check what notice is required and what payments survive the exit.
Look Nearby For · termination for convenience, ceasing to be employed, notice period, unused portion, condition to receipt
Detector or rule · CS_TERM_FOR_ANY_REASON
Found in this agreement · 2 occurrences · characters 4,180–4,194
“…nding on Customer upon publication. 5.6 Upon expiration or termination of this Agreement for any reason, Provider shall have no obligation to return, export, migrate, or make available Customer…”
154affiliate - Ownership and equity
Plain-English Meaning · The other companies in the same corporate family.
What It Means · A person or entity that controls, is controlled by, or is under common control with a party.
What It Means for You · Rights and obligations that reach affiliates can stretch a deal far past the entity you signed with. A restriction on affiliates can bind companies you have never dealt with, and a benefit to affiliates can hand your value to the whole group.
Look Nearby For · how affiliate is defined, subsidiary, change in control, flow-down obligations
Detector or rule · CS_TERM_AFFILIATE
Found in this agreement · 1 occurrence · characters 3,593–3,603
“…e by deletion of Customer Data. 5.4 Provider may share Customer Data with subprocessors, affiliates, analytics vendors, and commercial partners as Provider deems appropriate. Provider does…”
155arising out of - Indemnification
Plain-English Meaning · A wide bridge that pulls in whatever can be traced back to the topic.
What It Means · A broad connecting phrase linking obligations or liability to anything that stems from a described subject; also appears widely outside indemnity clauses.
What It Means for You · Small words, long reach. 'Arising out of' can stretch an obligation to cover things only loosely connected to the deal. Wherever it appears, trace exactly what it is roping in.
Look Nearby For · related to, in connection with, the obligation it attaches to, any narrowing language
Detector or rule · CS_TERM_ARISING_OUT_OF
Found in this agreement · 2 occurrences · characters 5,457–5,471
“…sult of suspension. 7. Limitation of Liability 7.1 Provider's total aggregate liability arising out of or relating to this Agreement shall not exceed the Subscription Fees paid by Customer in…”
156related to - Indemnification
Plain-English Meaning · An even looser bridge than 'arising out of': 'related' can mean almost adjacent.
What It Means · A broad connector extending a provision to matters merely related to a subject, not only those directly caused by it; common throughout contracts, not only in indemnities.
What It Means for You · 'Related to' is famously elastic. Paired with 'arising out of,' it can widen an obligation well past what you pictured. Where it matters, ask for language that ties coverage to actual cause.
Look Nearby For · arising out of, in connection with, scope of the obligation, direct causation language
Detector or rule · CS_TERM_RELATED_TO
Found in this agreement · 1 occurrence · characters 5,475–5,486
“…. 7. Limitation of Liability 7.1 Provider's total aggregate liability arising out of or relating to this Agreement shall not exceed the Subscription Fees paid by Customer in the three (3) m…”
157indemnify - Indemnification
Plain-English Meaning · A promise to pay for someone else's problem: the question is which way it points.
What It Means · A promise by one party to cover another's specified losses or claims, and sometimes to defend against them.
What It Means for You · If you are the one indemnifying, you may be signing up to cover legal claims, damages, and defense costs that dwarf the value of the deal. The word is short; the exposure behind it may not be. Trace who owes whom, and how far it reaches.
Look Nearby For · hold harmless, duty to defend, limitation of liability, cap on indemnity, third-party claims
Detector or rule · CS_TERM_INDEMNIFY
Found in this agreement · 4 occurrences · characters 5,911–5,926
“…ecial, exemplary, or punitive damages. 7.3 Customer's payment obligations and Customer's indemnification obligations under Section 8 are excluded from any limitation of liability. 8. Indemnific…”
158defend, indemnify, and hold harmless - Indemnification
Plain-English Meaning · They will fight the claim, cover the losses, and keep it off your back.
What It Means · The standard indemnity triad combining defending a claim, paying covered losses, and protecting from responsibility.
What It Means for You · The three verbs do different jobs, and dropping one changes the protection. Defend covers the cost of the fight, indemnify covers the payout, and hold harmless shields you from liability. Check that all three are actually promised.
Look Nearby For · sole control of the defense, indemnification, at its own expense, prompt written notice
Detector or rule · CS_TERM_DEFEND_INDEMNIFY_HOLD_HARMLESS
Found in this agreement · 1 occurrence · characters 6,042–6,078
“…8 are excluded from any limitation of liability. 8. Indemnification 8.1 Customer shall indemnify, defend, and hold harmless Provider against all claims, losses, damages, liabilities, costs, and attorneys' fees ari…”
159defend - Indemnification
Plain-English Meaning · One side has to run and pay for the legal fight, not just cover the bill later.
What It Means · A duty to manage and fund the legal defense of a covered claim, distinct from merely reimbursing losses.
What It Means for You · A duty to defend is more valuable than a bare promise to indemnify, because it puts the burden of the lawsuit on the other side from the start. Check who controls the defense and who picks counsel, since that decides who really steers the case.
Look Nearby For · indemnify, defend, indemnify, and hold harmless, reasonable cooperation, sole control of the defense
Detector or rule · CS_TERM_DEFEND
Found in this agreement · 1 occurrence · characters 6,053–6,059
“…uded from any limitation of liability. 8. Indemnification 8.1 Customer shall indemnify, defend, and hold harmless Provider against all claims, losses, damages, liabilities, costs, and…”
160hold harmless - Indemnification
Plain-English Meaning · You agree not to blame them: even when it turns out to be their fault.
What It Means · Language by which one party agrees not to hold another responsible for specified losses, usually traveling alongside an indemnity.
What It Means for You · Hold-harmless language quietly moves risk off one party and onto the other. If it runs against you, a loss you did not cause can become a loss you cannot pursue. Read which direction it flows before you accept it.
Look Nearby For · indemnify, limitation of liability, which losses are covered, is it mutual
Detector or rule · CS_TERM_HOLD_HARMLESS
Found in this agreement · 1 occurrence · characters 6,065–6,078
“…y limitation of liability. 8. Indemnification 8.1 Customer shall indemnify, defend, and hold harmless Provider against all claims, losses, damages, liabilities, costs, and attorneys' fees ari…”
161no indemnity - Indemnification
Plain-English Meaning · They will not cover you for claims.
What It Means · A statement that one party gives the other no indemnity cover.
What It Means for You · Absence of an indemnity leaves third party claims with you, including infringement claims about the vendor's own product. Check what claims are left uncovered and whether insurance fills the gap.
Look Nearby For · one-way, Indemnitee, does not infringe, third party claims, limitation of liability
Detector or rule · CS_TERM_NO_INDEMNITY
Found in this agreement · 2 occurrences · characters 6,316–6,337
“…any claim by any third party whose personal data appears in Customer Data. 8.2 Provider provides no indemnity to Customer, including for claims that the Service infringes any third-party intellectual…”
162attorneys' fees and costs - Disputes and remedies
Plain-English Meaning · The lawyer bill, and who ends up holding it when the dust settles.
What It Means · The legal fees and related costs a party may recover, typically awarded to a prevailing party under a fee clause.
What It Means for You · Legal fees can dwarf the amount actually in dispute. A one-sided fees clause can make it dangerous for you to fight even a claim you would win. Check whether this runs both ways or only theirs.
Look Nearby For · prevailing party, is fee recovery mutual, cap on fees, costs included
Detector or rule · CS_TERM_ATTORNEYS_FEES_AND_COSTS
Found in this agreement · 1 occurrence · characters 6,149–6,164
“…, and hold harmless Provider against all claims, losses, damages, liabilities, costs, and attorneys' fees arising from Customer Data, Customer's use of the Service, or any claim by any third part…”
163any claim - Disputes and remedies
Plain-English Meaning · Any claim at all of that type.
What It Means · A scope phrase reaching every claim of the described kind.
What It Means for You · Broad claim language can widen an indemnity or shut down a whole category of recovery, depending on which sentence it sits in. Check whether it is granting protection or removing it.
Look Nearby For · claim, underlying claim, full amount of any claim, waived, without merit
Detector or rule · CS_TERM_ANY_CLAIM
Found in this agreement · 2 occurrences · characters 6,227–6,236
“…costs, and attorneys' fees arising from Customer Data, Customer's use of the Service, or any claim by any third party whose personal data appears in Customer Data. 8.2 Provider provides n…”
164venue - Disputes and remedies
Plain-English Meaning · The place where any lawsuit actually happens.
What It Means · The geographic location where a legal proceeding is heard, distinct from which law governs or which courts have power.
What It Means for You · Venue decides where you would have to show up to sue or be sued, which can mean real travel and cost. It is not the same as jurisdiction or governing law, so read all three together rather than assuming one settles the others.
Look Nearby For · jurisdiction, exclusive jurisdiction, governing law, conflict of laws principles
Detector or rule · CS_TERM_VENUE
Found in this agreement · 1 occurrence · characters 6,603–6,608
“…laws of the State of California without regard to conflict of laws principles. Exclusive venue lies in the state and federal courts of Santa Clara County, California. 9.2 Each Party w…”
165federal courts - Disputes and remedies
Plain-English Meaning · The national courts.
What It Means · The national court system named as the forum for disputes.
What It Means for You · Forum clauses decide where you have to sue and how expensive that is. Check the location and whether it matches the governing law.
Look Nearby For · venue, governing law, under the laws, exclusive venue, jurisdiction
Detector or rule · CS_TERM_FEDERAL_COURTS
Found in this agreement · 1 occurrence · characters 6,631–6,645
“…rnia without regard to conflict of laws principles. Exclusive venue lies in the state and federal courts of Santa Clara County, California. 9.2 Each Party waives any right to trial by jury. Cus…”
166waived - Disputes and remedies
Plain-English Meaning · Given up on purpose.
What It Means · Given up voluntarily, as with a right, a condition, or a claim.
What It Means for You · A waiver removes a protection permanently unless the clause says it applies only once. Check what is being given up and whether a no waiver clause limits the effect.
Look Nearby For · cannot be waived, no waiver, conditions to closing, exercise, not so disputed
Detector or rule · CS_TERM_WAIVED
Found in this agreement · 2 occurrences · characters 6,697–6,703
“…e lies in the state and federal courts of Santa Clara County, California. 9.2 Each Party waives any right to trial by jury. Customer waives any right to participate in a class or repres…”
167trial by jury - Disputes and remedies
Plain-English Meaning · The right to have a jury decide, which contracts often ask you to give up.
What It Means · The jury right that dispute clauses commonly address, often through a waiver.
What It Means for You · Many agreements waive trial by jury so disputes go to a judge instead. Losing a jury can change how a case is decided, so notice whether the contract waives it and whether the waiver is mutual.
Look Nearby For · jury trial waiver, dispute resolution, arbitration, venue
Detector or rule · CS_TERM_TRIAL_BY_JURY
Found in this agreement · 1 occurrence · characters 6,717–6,730
“…and federal courts of Santa Clara County, California. 9.2 Each Party waives any right to trial by jury. Customer waives any right to participate in a class or representative proceeding. 9.3 A…”
168class action waiver - Disputes and remedies
Plain-English Meaning · If something goes wrong for thousands of people, each of you is on your own.
What It Means · Language giving up the right to join or bring a class or collective action, forcing disputes to be pursued individually.
What It Means for You · A class action waiver can make a small individual harm not worth pursuing alone, even when it happened to everyone. That is often exactly why it is there. Notice it, because it quietly changes the math of ever fighting back.
Look Nearby For · binding arbitration, collective action, jury trial waiver, small-claims carve-out
Detector or rule · CS_TERM_CLASS_ACTION_WAIVER
Found in this agreement · 2 occurrences · characters 6,778–6,812
“…ch Party waives any right to trial by jury. Customer waives any right to participate in a class or representative proceeding. 9.3 Any claim must be brought within six (6) months of the event giving rise to it or i…”
169must be brought within - Disputes and remedies
Plain-English Meaning · You have to sue within that window.
What It Means · A requirement that a claim be started inside a stated period.
What It Means for You · Missing this window usually ends the claim regardless of its merits. Check when the clock starts and whether notice pauses it.
Look Nearby For · contractual limitations period, permanently barred, survives until, claim notice, asserted
Detector or rule · CS_TERM_MUST_BE_BROUGHT_WITHIN
Found in this agreement · 1 occurrence · characters 6,829–6,851
“…r waives any right to participate in a class or representative proceeding. 9.3 Any claim must be brought within six (6) months of the event giving rise to it or is permanently barred. This limitation a…”
170permanently barred - Disputes and remedies
Plain-English Meaning · After that, the claim is dead.
What It Means · A claim that can no longer be brought at all once a deadline passes.
What It Means for You · This is the consequence that gives a shortened deadline its force. Check what triggers the bar and whether any claim type is excluded from it.
Look Nearby For · must be brought within, contractual limitations period, applies to Customer only, waived, shall expire
Detector or rule · CS_TERM_PERMANENTLY_BARRED
Found in this agreement · 1 occurrence · characters 6,904–6,922
“…9.3 Any claim must be brought within six (6) months of the event giving rise to it or is permanently barred. This limitation applies to Customer only. 10. General 10.1 Provider may assign this Ag…”
171applies to Customer only - Disputes and remedies
Plain-English Meaning · This rule only binds you, not them.
What It Means · A restriction stated to bind one party and not the other.
What It Means for You · An expressly one sided limit means the same constraint does not apply to the other side, which is worth seeing plainly. Check what the corresponding position is for them.
Look Nearby For · one-way, mutual, each Party, permanently barred, must be brought within
Detector or rule · CS_TERM_APPLIES_TO_CUSTOMER_ONLY
Found in this agreement · 1 occurrence · characters 6,940–6,964
“…n six (6) months of the event giving rise to it or is permanently barred. This limitation applies to Customer only. 10. General 10.1 Provider may assign this Agreement without Customer consent. Customer…”